Senior Full Stack Engineer, CX Tools

About CookUnity

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

About The Team

Our company is dedicated to building tools and systems that empower our Customer Experience team to provide exceptional service. We believe in the power of technology to transform customer interactions and are looking for engineers who are passionate about making a meaningful impact. Join us and help shape the future of customer experience.

The Role

You will report to the Engineering Manager’s squad as a Full Stack Engineer. You will collaborate with 2 other engineers in your squad, focusing on developing and enhancing tools and systems that support our Customer Experience (CX) team and improve our customer interactions. You will work closely with Product Managers, Product Designers, and CX specialists to build and optimize solutions that directly impact customer satisfaction and engagement.

This Is Our Current Stack

• Languages: Kotlin, Javascript, Typescript
• Frameworks: ReactJS, Redux, Apollo GraphQL, NestJS, NextJS
• Infrastructure: AWS, Kubernetes, Terraform, MySQL, PostgreSQL, Snowflake, Redis, DataDog, Segment
• Methodology: Agile
• Architecture: Service Oriented

Responsibilities

• Owning the design and implementation of features within our Javascript stack that engage customers and have a meaningful impact on people’s lives.
• Iterating on new and existing features to improve user experience and performance.
• Actively contribute to the adoption of strong software architecture, development of best practices, and new technologies.
• Improving the maturity of our technical stack with engineering best practices.
• Being part of the code review process and helping to mentor other engineers.
• Contribute technically to projects by being a hands-on coder, removing roadblocks, and repairing technical issues.
• Partner with members of Product, Growth, Marketing, Customer Experience and other teams to continually refine and improve our product in an agile process.
• Helping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24/7.

Qualifications

• Experience: At least 3+ years of experience as a Software Engineer with a focus on developing tools and systems for Customer Experience or similar fields.
• Backend Interaction: Strong understanding of interacting with and building backend REST APIs.
• Service-Oriented Architecture: Strong knowledge of service-oriented architectures.
• Proactive Improvement: Ability to proactively identify opportunities to improve systems and processes.
• Testing: Experience implementing and maintaining unit tests and end-to-end (e2e) tests.
• Team Environment: Enjoy working in small teams within a fast-paced startup environment.
• Leadership Potential: Excitement about the opportunity to grow into a leadership role as the company expands.

Preferred Requirements

• Advanced knowledge of AI within CX environments
• Knowledge of mobile app development, such as React Native

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD.

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

_CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

__A quick note for all candidates

_We’ve Recently Seen An Increase In Recruitment Scams Across The Industry, And We Want To Make Sure You (and Your Data) Stay Safe While Applying To CookUnity. We Also Want You To Know That We Take This Seriously — Sometimes, As Part Of Our Process, We May Ask For a Brief “proof Of Humanity” To Confirm That We’re Connecting With a Real Person, Not An Impersonator. Here Are a Few Tips To Help You Protect Yourself And Know What To Expect From Us

• Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
• Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
• We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
• We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.

If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.