Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
_Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
_About The Job
This position could be with an office based in Paris, Barcelona, or remotely in France, Spain & UK.
You will be part of the Onboarding team within the Growth line, where the mission is to drive the success of our customer onboarding process across our expanding product portfolio.
You'll play a pivotal role in ensuring that new users transition smoothly from initial registration to full engagement, using strategies such as guided walkthroughs, personalized support, and data-driven onboarding initiatives. You’ll learn what it takes to scale the onboarding of B2B SaaS products, effectively catering to a diverse range of customers from small businesses to large enterprises, through both product-led and service-led approaches.
The team, originally focused on specialized back/front roles, has evolved into a full-stack model. This role will focus on JavaScript full-stack development, as the team is nearing completion of a full migration to a JS-based stack.The onboarding team operates as a cross-functional squad composed of senior full-stack engineers, a product manager, a product designer, and QA. You’ll join a stable, experienced team (2 senior FS devs) that values mentorship, knowledge sharing, and ownership.
Our Stack / Tools
Front-end: React, Typescript, Vue (must-have)
Back-end: NodeJS (must-have), Python (Flask/FastAPI) (nice to have), PostgreSQL (nice to have)
Infrastructure: Kubernetes, Kafka, AWS, Terraform
Tools & Monitoring: Datadog, Redis, Linux, Nginx, Zuora
Bonus: Figma (Design), CI/CD with Github Actions
What You Will Do
What You Will Need To Succeed
_Bonus points for:
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Why join Contentsquare’s Growth line
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
_Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
_Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here _.
_Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
We live with uncompromising honesty and integrity. We avoid even the appearance of improper behavior.
We have the courage to address challenges directly and never behind the backs of teammates. We speak up when we disagree. We provide feedback that is clear, direct, and timely.