Software Engineer – Python & LLM Systems

Job Title

Software Engineer – Python & LLM Systems

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a Senior Developer for an important U.S.-based client.

Project: Acceleration of platform alignment and deployment repeatability to support large, complex customer engagements and regulated environments, with an emphasis on improving release velocity, architectural consistency, and time-to-market.

What You’ll Do

• Design, develop, and maintain AI-powered services and internal tools using Python 3.
• Build, manage, and optimize projects using the Poetry build system.
• Develop and maintain CI/CD pipelines using CloudBees/Jenkins.
• Integrate and operate Large Language Model (LLM) frameworks such as LiteLLM and LangFuse (or equivalent tools).
• Design and implement AI agents using CrewAI, OpenAI agent frameworks, or similar platforms.
• Manage and maintain configuration across environments to ensure system consistency and reliability.
• Collaborate with cross-functional teams to translate business and technical requirements into scalable AI solutions.
• Implement testing, monitoring, and deployment best practices for AI systems.
• Participate in agile ceremonies and contribute to continuous improvement initiatives.
• Document technical solutions and share knowledge across teams.

🔹 Must Have

• Strong experience with Python 3 in production environments.
• Hands-on experience with Poetry or similar Python dependency management tools.
• Experience building and maintaining CI/CD pipelines using CloudBees, Jenkins, or similar tools.
• Experience working with LLM frameworks such as LiteLLM, LangFuse, or equivalent.
• Experience developing or integrating AI agent frameworks (CrewAI, OpenAI Agents, or similar).
• Solid understanding of configuration management practices.
• Strong verbal and written English communication skills.
• Ability to collaborate effectively in cross-functional teams.
• Proactive mindset: comfortable asking questions and contributing ideas.

🔹 Nice to Have

• Experience deploying AI systems in cloud environments (AWS, GCP, or Azure).
• Knowledge of MLOps or AI infrastructure best practices.
• Experience with observability tools for AI/ML systems.
• Familiarity with containerization (Docker, Kubernetes).
• Experience working in regulated or enterprise environments.
• Exposure to prompt engineering and model optimization techniques.

🔹 Minimum Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience.
• 1–2 years of professional experience in software development or AI-related roles.
• Proven experience developing applications using Python.
• Basic understanding of CI/CD pipelines and automated deployment practices.
• Experience working in collaborative, agile development environments.
• Demonstrated ability to learn and adapt to new technologies quickly.

#Concentrix