Senior Software Engineer - Ruby

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

BigCommerce, recognized as a "Best Place to Work" in 2025, is seeking a talented Senior Software Engineer to join our innovative Billing Platform Team! This is your chance to dive into the dynamic and rapidly expanding e-commerce industry, shaping the future of online business. This full-time position offers the flexibility of being fully remote within the United States.

Why Commerce Engineering?

Our mission is clear: to build the world’s leading SaaS e-commerce platform. You'll be part of a passionate, global team of engineers—spanning the United States, Europe, and Australia, with robust support for remote collaboration—all dedicated to crafting exceptional products that empower our customers.

About The Billing Platform Team & Your Role

As a key member of the Billing Platform Team, you’ll work in a complex domain responsible for critical workflows such as subscription management, store provisioning, and conversion funnels for additional merchant services. You’ll also contribute to internal and merchant facing UIs for account, service, and billing management. You'll primarily work with Ruby, with opportunities to engage with Go, Scala, PHP, and React + TypeScript. Our architecture leverages REST APIs and gRPC, microservices, and is supported by a sophisticated suite of internal deployment and cloud infrastructure tools. In this highly collaborative environment, you'll not only expand your technical skill set but also see your innovative ideas through from initial concept to impactful delivery. We believe in building the right solutions for our customers.

Work Where You Thrive

We embrace a flexible work culture. This role is open to remote work across the US. For those in the Austin, TX area, this will be a hybrid model with two days in our office required, fostering both focused work and in-person collaboration.

What You’ll Do

• Craft High-Quality Solutions: You'll develop reliable, efficient, and maintainable code that forms the foundation of our services, focusing on creating positive experiences for our users
• Drive Technical Initiatives & Solve Engaging Challenges: You'll take initiative in tackling complex technical tasks and lead key aspects of feature development, such as optimizing system performance and enhancing query efficiency, always with a keen eye on security and best practices
• Shape Our Architecture & Influence Direction: You'll partner with operations and infrastructure teams to evolve our systems, contributing significantly to the design and scalability of our back-end services and influencing the technical direction of key product components
• Drive Technical Excellence & Strategy: You'll actively participate in and often lead technical discussions, helping to explore, define, and advocate for new solutions, architectural approaches, and technical strategies that align with product and business goals
• Foster a Culture of Quality: You'll champion and contribute to comprehensive software quality and security practices. This includes participating in thoughtful code reviews, challenging assumptions, testing and sharing your knowledge to elevate team standards and our codebase
• Mentor and Empower: You'll guide and support fellow engineers, sharing your expertise and helping to foster their growth within their roles and the wider engineering community
• Build with Purpose & Business Acumen: You'll create elegant, scalable products using modern tools and methodologies, translating product requirements and business objectives into robust technical solutions, always keeping the end-user in mind
• Collaborate for Impact: You'll work closely with our dedicated product, design, and other cross-functional teams to translate ideas into well-defined feature specifications and realistic timelines, ensuring alignment and successful delivery
• Innovate and Improve: You'll champion an open, positive, and supportive team environment that encourages creative thinking and embraces continuous improvement
• Uphold Our Standards: You'll ensure that technical decisions consistently support our core goals of quality, performance, scalability, reliability, availability, and security

Who You Are

• Education: Preferred Minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience or completed either a comprehensive software engineering boot camp

• Solid Experience & Autonomy: You have 7+ years of professional experience as a Software Engineer, with a history of contributing to successful software projects and a demonstrated ability to work effectively with a high degree of autonomy

• Technical Proficiency:

• Solid experience and proficiency in Ruby are key to this role.

• We're also excited if you have familiarity with, or an interest in exploring, TypeScript/React, Scala or Go.

• Development Lifecycle Understanding: You're familiar with continuous integration principles and have experience contributing to, and often leading, various aspects of the development cycle, from initial design through to implementation and ongoing ownership

• Scalable Systems Knowledge: You have a good understanding of developing high-performance, scalable, and resilient web services and applications. We value your willingness to learn and grow in this area.

• A Collaborative Spirit: You are a true team player, adept at working within an Agile/Scrum environment and with diverse stakeholders, team leads, and other groups to foster clear communication and achieve shared goals

• Problem-Solving Passion: You genuinely enjoy diving into challenging problems and appreciate working within a fun, supportive, and collaborative team setting

• Thoughtful & Communicative: You are proactive and results-driven, with strong critical thinking abilities and excellent communication skills that allow you to share ideas effectively and influence outcomes

• Curiosity and Growth Mindset: You are excited by the opportunity to learn new technologies and approaches

• Helpful Background (Preferred): Prior experience with finance or billing systems is a definite plus and will allow you to integrate quickly

(Pay Transparency Range: $132,000 -$198,000)

The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.

Be Advised

Commerce does not offer jobs to individuals who do not go through our formal hiring process.

Commerce Will Never

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.