Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position.

About Your New Role

We’re seeking an exceptional Technical Leader to spearhead the next evolution of our 13-year-strong Quote Engine—a mission-critical system powering our quoting and pricing operations. As the Founding Engineer for this transformation, you’ll lead the architectural reimagining of a complex, high-throughput system and play a pivotal role in shaping the product and technical roadmap for the next decade.

This is a rare opportunity to build the future while standing on a strong, battle-tested foundation. You’ll provide hands-on technical direction, lead a handpicked squad of engineers, and collaborate with senior stakeholders across Sales, Vendor Management, Finance, and the C-suite.

Key Responsibilities

Lead Architecture & Technical Vision: Re-architect our Quote Engine into a next-generation, scalable, cloud-native platform using modern design patterns and technologies.
Build & Lead a Team: Recruit, mentor, and manage a high-performance engineering team focused on reliability, scalability, and innovation.
Collaborate Across the Org: Partner closely with cross-functional leaders in Sales, Finance, Vendor Management, and executive leadership to align technical initiatives with business goals.
Ensure Operational Excellence: Drive high standards for performance, resilience, observability, and maintainability. Establish SLAs/SLOs and lead chaos testing and incident response practices.
Champion Engineering Culture: Define best practices, write Engineering Playbooks, facilitate Architecture Decision Records (ADRs), and coach mid-level engineers on advanced systems concepts.

Must-Have Technical Expertise

7+ years designing and writing production code in at least one of the following: Go, PHP, Python (asyncio)
Proven experience with highly scalable, concurrent systems
Expertise in:
Multithreaded architectures and concurrency primitives (locks, CAS, futures, non-blocking I/O)
Distributed systems design, including CAP trade-offs and consistency models
Reactive/actor frameworks like Akka, Orleans, or Azure Service Fabric Reliable Actors
Event-driven architectures and queue-centered microservices
Designing idempotent, durable flows with Kafka, RabbitMQ, NATS, or Service Bus
Back-pressure strategies, circuit breakers, and fault tolerance
Azure (preferred), including Service Bus, Cosmos DB, Key Vault, and Azure Monitor
Serverless orchestration with fan-out/fan-in strategies
Authentication & Security: OAuth 2.0, HMAC, mTLS, secrets management, rate limiting

Systems & DevOps Familiarity

Observability: OpenTelemetry, Grafana, Azure Monitor
CI/CD: Canary releases, green/blue deployments
Operational Readiness: Chaos drills, SLO/SLA planning, load-shedding
Documentation: Engineering playbooks, technical ADRs

Who You Are

A systems thinker with deep architectural intuition and a pragmatic mindset
Highly opinionated through experience, yet collaborative and open to consensus-building
Comfortable with both strategy and execution—you can zoom in on code and zoom out to roadmap
Passionate about technical mentorship, engineering excellence, and business impact
Thrives in a fast-paced, entrepreneurial environment with high ownership

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

Room to grow at a high-growth company
An environment that celebrates ideas and innovation
Your work will have a tangible impact
Flexible time off
Fun events at cool locations
Employee referral bonuses to encourage the addition of great new people to the team