Staff Backend Engineer

Business Area:

Product Mgmt.

Seniority Level:

Mid-Senior level

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Cloudera is looking for a Backend Software Engineer to join the Documentation Tooling team and help drive development of Cloudera’s next-generation AI enhanced documentation experience. You will be responsible for helping design, build, and deliver a platform that accelerates documentation comprehension and aids users in rapid adoption of Cloudera products and services. You will also play a vital role in delivering custom documentation experiences with AI as a driving force. This role requires an empathetic mindset and close collaboration with frontend / web UI engineers, data scientists, designers, and product management.

We look for "The Startup Spark", a desire to create new things, dive in wherever there's a need, eagerness to make an impact as an individual and the willingness to learn new things. You must be self-motivated, innovative, and proactive.

The role offers significant opportunities for growth.

As a Backend Software Engineer, You will...

• Develop AI-powered tools that help end users quickly find accurate, helpful documentation by improving search, recommendations, and content quality
• Design and implement AI-driven solutions to streamline and enhance documentation workflows, improving efficiency and content quality across the content team, including and not limited to generating documentation from source code
• Develop solutions for capturing and automating customer facing API documentation that scale across the business
• Help develop an AI first experience for docs.cloudera.com
• Help develop single page applications that provide customers with a personalized and efficient documentation experience
• Develop AI-powered backend systems that deliver context-aware, in-product documentation through features like semantic search, personalized recommendations, and intelligent content surfacing
• Work to enhance developer velocity and team agility
• Build strong relationships and collaborate with Frontend engineers, UX designers, Technical Writers, Product Management, Support Engineers, Field Engineering, and other external partners

We are excited if You have...

• Bachelor's degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field
• 8+ years of experience developing web applications using Python, Java, Go, node.js, or other modern web services technologies
• Experience with server-side JavaScript tooling such as Node.js, npm, webpack, babel, etc
• Experience with open source foundation models, prompt engineering, fine-tuning, and Retrieval-Augmented Generation (RAG)
• Solid understanding of SQL and/or NoSQL databases (e.g., PostgreSQL, MongoDB)
• Understanding of semantic search, content recommendations, and vector embeddings
• Comfortable collaborating with cross-functional teams to improve user-facing documentation tools
• Strong focus on usability, performance, and delivering measurable end-user value

You might also have...

• Familiarity with cloud services (AWS, GCP, or Azure) and CI/CD workflows
• Experience with search technologies like Elasticsearch or OpenSearch
• Working knowledge of NLP concepts and machine learning frameworks (e.g., scikit-learn, PyTorch)
• Full-stack web services development skills, such as experience with modern JavaScript frameworks such as Angular, React, Ember, Vue, etc.
• Experience building and maintaining APIs (REST or GraphQL)
• Experience with data science and machine learning tools (R, Python, Tensorflow, Spark)
• Experience building scalable, robust and secure Enterprise applications

What you can expect from us:

• Generous PTO Policy
• Support work life balance with Unplugged Days
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone and Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits and Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups

EEO/VEVRAA

#Remote