Senior Analyst, Marketing Operations

Description

Job Title: Senior Analyst, Marketing Operations

Job Type: Full-time

Location: Remote - United States (CST/EST)

About CloudBees

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About The Role

The Senior Analyst, Marketing Operations is a hands-on individual contributor who pairs deep technical MOps skill with a genuine curiosity for what AI and automation can unlock. This isn't a role where you follow a runbook. It's one where you build better runbooks, automate the ones that shouldn't need a human, and constantly look for smarter ways to get results.

Day-to-day, you'll be in the platform building campaigns, troubleshooting integrations, refining lead scoring logic, and maintaining the data that powers our go-to-market engine. But you'll also be the person who prototypes an AI-driven workflow on a Friday because you noticed a bottleneck on a Tuesday.

You'll work closely with Demand Generation, Product Marketing, and GTM Ops to keep campaign operations running cleanly, improving lead management and funnel accuracy.

Key Responsibilities

• Marketing Systems & AI-Powered Automation: Build, configure, and optimize campaigns and workflows within the marketing automation platform (e.g., Marketo, HubSpot), maintaining tight integration with Salesforce and the broader GTM stack. Hands-on test and implement AI/ML capabilities, including smart segmentation, predictive lead scoring, AI-assisted content personalization, and send-time optimization, to continuously improve performance.
• Campaign Operations & Intelligent Workflows: Build and QA campaigns end-to-end, including list pulls, email builds, landing pages, nurture logic, and reporting setup. Proactively automate repetitive steps, experiment with AI-driven testing frameworks, and develop self-healing data workflows that reduce manual overhead.
• Lead Management & Predictive Funnel Design: Manage the day-to-day mechanics of lead scoring, routing, and lifecycle stage progression. Test and iterate on predictive scoring models, integrate intent-based signals, and apply AI-enriched qualification logic in close collaboration with Sales and RevOps.
• Data Governance & Enrichment: Maintain data quality, compliance, and consistency across marketing and GTM systems through hands-on auditing, normalization, and hygiene workflows. Evaluate, implement, and monitor AI-powered enrichment and cleansing tools to keep the database accurate with minimal manual intervention.
• Process Innovation & Cross-Functional Impact: Partner with GTM Operations to identify workflow bottlenecks and build scalable solutions, not just flag them. Leverage no-code/low-code platforms and AI tools to prototype, test, and ship process improvements that create real operational leverage.

Qualifications

Required:

• 2-4 years of experience in Marketing Operations or related GTM Operations roles within SaaS or B2B technology companies.
• Strong hands-on experience with Marketo (or similar automation tools), Salesforce, Clay, Pocus, LeanData, and other marketing tools.
• Demonstrated curiosity and applied experience with AI/ML tools in a marketing or operations context, whether that's using GPT-based tools for workflow automation, experimenting with predictive models, or building AI-assisted processes.
• Proven track record of improving funnel performance and driving operational efficiencies across marketing and sales teams.
• Deep understanding of lead management, data operations, campaign measurement, and attribution models.
• Excellent communication skills with a collaborative, low-ego mindset..

Preferred (not required):

• Experience working in DevOps, SaaS, or high-growth B2B technology environments.
• Familiarity with sales/marketing alignment frameworks (e.g., MQL/SQL lifecycle, funnel modeling).
• Hands-on experience with AI-native tools such as ChatGPT, Claude, Copilot, or custom LLM integrations in a business or marketing context.
• Comfort working in a matrixed, remote-first organization.
• A portfolio, write-up, or examples of creative problem-solving or process innovation in a prior role is a strong plus.

What Sets You Apart

You don't just maintain systems, you question them. You're the person who sees a 12-step manual process and immediately thinks about how to reduce it to 3 steps, or zero. You're energized by AI's potential to transform marketing operations, and you're already experimenting with it. You balance creative thinking with operational rigor, and you're not afraid to pitch a bold idea in a room full of stakeholders.

Compensation & Benefits

• Base Pay Range: $80,000 – $100,000 annually In accordance with applicable law, this represents a reasonable estimated compensation range for this role. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Outside of base compensation, CloudBees also offer stock options and variable bonuses.

• What CloudBees Offers:

• Health Insurance

• Dental Insurance

• Vision Insurance

• Short & Long Term Disability

• Life Insurance

• HSA/FSA

• Remote Work Environment

• Flexible Time Off

• Paid Company Holidays

• Parental Leave

• Variable Bonus Plan dependent on your role

• Stock grant opportunities dependent on your role

• 401(k) with Company Match

EEO Statement

CloudBees is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.