Senior Product Marketing Manager (USA Only - 100% Remote)

About Us

Close is building the modern CRM for small, scaling businesses - just like us.

Today, we’re 100+ people across 22 countries. We’re united in our goal to help small businesses sell better by eliminating manual work and empowering them to focus on what matters most: relationships.

Close sets our compass by our customers and our people. Sustainability is core to serving both; we care deeply about the health of our business and the wellbeing of our team. We’re bootstrapped - meaning we’ve accepted no outside funding - and fully remote since 2016. The way we’ve chosen to build our business allows us to chart our own course.

Our team prioritizes impact, ownership, and quality. As a growing, remote-first company, we favor asynchronicity over meetings and we relentlessly prioritize work that moves the needle. We practice a mature approach to the workplace -- we expect our team to manage time effectively, communicate thoughtfully with teammates and customers, and produce great work.

About The Role

We’re looking for a Sr. Product Marketing Manager to join our small (but mighty) Product Marketing and Lifecycle Marketing team here at Close.

Our team bridges the gap from the features we build and how they’re positioned, messaged and marketed to customers. We are experts in understanding our audience, primarily what we think of as “Small Scaling businesses” and thinking through the lens of what they value.

We sit at the intersection of Product, Marketing, Sales and Success. We collaborate closely with partners across these teams, helping shape product direction and translating it into compelling messaging and go-to-market strategies. We are responsible for educating the wider marketing org about our Product and why it matters, and partnering with Sales to stay close to the voice of the customer and empower them with the assets and insights they need to win.

Product Marketing is still a relatively new function here at Close. We’re actively building strong cross-functional partnerships and defining what PMM means at Close. This next team member will play a key role in bringing fresh eyes and best practices to our team!

As a Sr. Product Marketing Manager at Close, you’ll report to our Head of Product Marketing. You’ll work closely with a few of our Product Area Pods. You’ll help shape the roadmaps, make strategic positioning decisions, and own how we bring new features and narratives to market.

You are

• Backed by 5+ years of experience in Product Marketing, specifically within B2B SaaS.
• A clear, concise, and compelling communicator - both internally and externally.
• A strategic thinker. You’re able to see the big picture, weigh trade-offs, and think critically about themes and patterns you encounter.
• A do-er. We’re a small team and we all genuinely enjoys being in the weeds.
• Skilled at creating cross-functional bonds and quickly building trust across an organization. Our Product Marketing team collaborates with Product, Design and Engineering…but also Sales, Success, and Support.
• Empathetic to customer needs. You know how to listen, synthesize feedback, and turn insights into messaging that resonates.
• Adaptable and resilient. The broader tech landscape is changing rapidly right now and so is our team. While that’s exciting, it also means we need teammates who are eager to do great work in the midst of change.

You will

• Partner with our Product Management team to align our marketing strategy with our roadmap - ensuring clear and cohesive messaging and position. You’ll work closely with 1-2 of our Product Pods to deeply understand their problem areas, roadmaps, and how their work connects to customer needs and market opportunities.
• Define GTM plans for new product launches and feature releases.
• Craft compelling messaging and positioning that resonates with our target audiences, differentiating Close in a (pretty saturated) competitive landscape.
• Execute! From launch plans and email copy to product pages, sales enablement, in-app announcements, and everything in between.
• Bring best practices and your unique point of view—you’ll shape how Close shows up in the market and how our customers understand what we’re building and why.

Benefits

• Competitive compensation including an organization-wide goal-based bonus
• Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break and Summer Holiday Break. Each year with the company, you’ll receive 2 additional PTO days
• Paid Parental Leave for primary and secondary caregivers
• Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical
• Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)
• 401k (US residents): We match 6% contributions with immediate vesting

Our Values

Build a house you want to live in - Examine long-term thinking and action

No BS - Practice transparency and honesty, especially when it’s hard

Invest in each other - Build successful relationships with your coworkers and customers

Discipline equals freedom - Keep your word to yourself and others

Strive for greatness - Constantly challenge yourself and others

Learn More

Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.

Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2025, we’re headed to Paris, France.

Explore our product. You can watch a ten-minute video demo on our home page.

Our Hiring Process

We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start so please answer each question thoughtfully. We see this as an opportunity to get to know you beyond your resume.

While we are excited by all the opportunities that generative AI has unlocked, we request that you refrain from relying on AI tools when completing an application. Every application is read closely by humans and any obviously AI generated applications will be disregarded.

Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.

If you progress to the interview process, you’ll receive a full outline of the role-specific interview process in your first touchpoint with us. We do our best to make the hiring process clear and human.