Staff Product Designer, Manage

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are seeking a strategic and experienced Staff Product Designer to lead our Legal Practice Management experience and contribute to our growing Product Design team. This role is open to candidates across North America (US and Canada, excluding Quebec). If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

What your team does:

Reporting to the Design Director of Manage & Expansion Markets, you will be a key contributor to the portfolio design team, playing a significant role in shaping the core experiences on Manage, which is fundamental to how lawyers practice law. You will leverage your deep design expertise to drive design solutions, mentor junior designers, and collaborate closely with Product and Engineering to deliver exceptional user experiences.

Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower our Designers to deeply understand user needs, shaping how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

What you’ll work on:

• Scalable Design Solutions: Drive the design vision and execution of scalable design solutions and frameworks that leverage AI/ML engage with all aspects of Clio Documents workflow across Clio products
• Design Execution: Own end-to-end user journeys and all aspects of design execution from vision, and ideation, to prototyping, to user testing, to final production
• Cross-Functional Collaboration: Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle.
• Design Quality & Consistency: Apply and contribute to design processes, standards, and best practices, ensuring consistency and scalability across the Manage experience.
• User-Centered Advocacy: Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements.
• Stakeholder Communication: Effectively communicate design concepts and rationale to stakeholders at all levels, influencing product direction.
• Mentorship & Guidance: Provide guidance and mentorship to junior designers, fostering their growth and development.
• User Research & Testing: Participate in and contribute to user research activities and usability testing to validate design solutions.
• Design System Contribution: Actively contribute to and advocate for Clio’s design system, ensuring consistency and efficiency across the platform.

What you bring:

• 7+ years of experience in product design, SaaS experience is preferred, but not required.
• Proven track record of shipping high quality, impactful work
• Master of your craft including driving UX research, strong visual & interaction design skills, prototyping, and UX best practices
• A desire and willingness to experiment, explore new approaches that leverage the latest in AI, and optimize with methods like A/B testing
• Demonstrated ability to translate user needs, business metrics, and business goals into effective design solutions.
• Excellent cross-disciplinary collaboration and organizational agility
• Expert in user research methodologies and the ability to translate research findings into actionable design strategies.
• Strong understanding of interaction design principles, data visualization and information architecture.
• Proven ability to work in a fast paced environment.
• Experience working on large-scale, complex projects, and agile development processes.
• Expert in design and prototyping tools (e.g., Figma, Miro, Etc).
• Experience with accessibility standards (WCAG).

Bonus points if you have:

• Experience with enterprise software.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $145,100 to $181,400 to $217,700 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

• We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers