Principal Product Designer, Product Design Architecture

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

As a Principal Product Designer on the Product Design Architecture team, you will tame the complexity of our multi-product portfolio and platform to create valuable experiences for our customers. You will craft 3-5 year experience design strategies that establish a north star, along with durable frameworks that guide the broader design team to deliver near-term impact while progressing the experience toward long-term objectives. As the ideal candidate, you will be a solution-oriented strategist and a systems-thinker through and through, motivated by uncovering and solving wicked hard problems, passionate about inspiring and fostering customer-centered innovation across the product. This role is available to candidates across Canada (excluding Quebec) and the US. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on our Anchor Days.

What you’ll work on:

• Lead multi-year, high impact, experience design strategies across a complex portfolio of products and personas.
• Create northstar artifacts that inspire and provoke customer-focused roadmaps and designs and align short-term work to longer-term impact.
• Craft strategic experience frameworks for high-priority, cross-cutting customer workflows.
• Partner cross-team and cross-functionally to understand and align customer and business goals and influence product strategy.
• Partner with technology leaders to ensure alignment of technical and experience strategy and architecture.
• Foster architecture skills and systems thinking across the design organization.
• Help to drive clarity and alignment across design efforts, across initiative and product boundaries.

What you bring:

• Demonstrated expertise in product design architecture.
• Expertise delivering clear, connected experiences across product and persona boundaries.
• Ability to connect design strategy to business value.
• Ability to align design strategy to technological capabilities and constraints.
• Ability to communicate complex subjects with clarity and impact to a variety of audiences.
• Strong leadership, partnering, and influencing skills.
• Ability to create solutions that scale across short and long term customer and business goals simultaneously.
• High level of comfort working within a self-directed culture and navigating ambiguity.
• Deep desire to help everyone (customers, stakeholders, and employees) do their best possible work.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $176,000 to $220,000 to $264,000 CAD.Please note there are a separate set of salary bands for other regions based on local currency.

• We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers