Product Designer, Enterprise

About Citizen

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About The Role

As a Product Designer on our Enterprise team, you’ll collaborate with Product, Engineering, and GTM partners to help shape the future of safety tooling used by Fortune 500 companies and top media organizations.

The Enterprise product is in its early stages, and this is a great opportunity for a designer who’s excited to contribute to the foundation of something new, iterate quickly, and grow alongside a fast-moving team.

We highly recommend including a link to your portfolio in your application.

Location: While this role is remote, we prioritize candidates based in NYC, Bay Area, and LA, where our teams are distributed. This allows for better collaboration and alignment with our core locations.

Key Responsibilities

• Collaborate with PM and Engineering to design features that support enterprise users
• Create wireframes, user flows, and polished designs in Figma
• Support research efforts and help translate insights into design decisions
• Deliver production-ready specs and assist with QA during development
• Iterate based on user feedback and business input
• Contribute to the evolution of the Enterprise design system

Success In 6 Months Looks Like

• Contributed to the launch of core Enterprise features
• Delivered designs that are actively used by large organizations to manage safety workflows
• Helped improve usability and consistency across internal tools Supported the refinement of our internal design system

Required

Qualifications & Skills

• 3+ years of experience designing web-based enterprise products or internal tools
• Comfortable working closely with engineers and PMs to deliver polished, usable designs
• Familiar with using design systems and contributing to component libraries
• Experience working in cross-functional environments where priorities shift quickly
• Strong Figma skills (Auto Layout, Components, Prototypes)

Preferred (Nice-to-Have)

• Bonus: exposure to designing map-based or real-time interfaces

Compensation: $130,000 – $160,000 annually, depending on experience and qualifications

EEOC & Diversity Statement

Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.

If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.