Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create,we empower over 17 million global customers to make an impression. Last year, Cimpress generated $3.5B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.

BuildASign is a leading online provider of canvas wall décor, signage and other large format products. Since the company's inception in 2005, BuildASign has set out to empower every individual and business to connect with those that matter most to them. Their focus is making it easy and affordable for people to share their message or tell their story with custom and personalized products. Over the past 12 years, the Austin, Texas-based company has grown to over 400 employees.

About the Role:

The Lead Netsuite Analyst will manage all requests related to our different accounting software: NetSuite, BuildASign’s home-grown legacy system, Salesforce, QlikSense, Avalara, NOP Commerce and more - assisting in SKU management, month-end close tasks, data clean-up, and offer support to the BAS team. The Netsuite Analyst will work closely with the Controller, external NetSuite Consultant, and BAS’s current Netsuite Analyst on the team.

This person is excited to learn about our business and how we operate and can apply that knowledge to leverage systems to deliver efficient solutions.

Roles & Responsibilities:

Item SKUs management including creation, mapping, testing, troubleshooting, and additional maintenance
Serve as the go-to person for NetSuite and provide technical and functional system support to different departments
Maintain NetSuite to meet BuildASign’s needs and work with outside Consultant on improvement opportunities
Conduct thorough testing on any new product, process, or functional initiatives as required by the business, perform systematic validation, and deploy
Create/update reports and saved searches, and assist in data analysis
Ensure consistent and accurate data flow of information to and from Netsuite
Understanding of the end-to-end integration to NetSuite, as well as all of the BAS business applications, and be able to effectively troubleshoot
Lead requirement-gathering sessions from users to determine effective solutions (reports, automated processes, etc.) and translate the business needs into systems requirements
Identify, create, and perform data clean-up procedures
Day-to-day administrator responsibilities involving providing new user access, troubleshooting access issues and user permissions, roles, and creating audit reports
Assist Controller with projects and audit requests as needed.

To be successful in this role one must demonstrate:

Strong knowledge of the different functionalities, capabilities, and limitations of NetSuite
Solid understanding of systems, tables, and databases
Team player attitude and ability to work collaboratively with other departments
Excellent time management, critical thinking, and organizational skills
Ability to self-manage projects and meet deadlines
Comfortable with understanding and solving challenging technical problems, while still being humble enough to admit when there is a knowledge gap
Very strong attention to detail and process-improvement minded
Excellent oral and written communication skills
Willingness to roll sleeves up and get down in the weeds
Self-motivated, adaptable, and reliable
Ability to work both independently and as a team

Qualifications:

7+ years hands-on experience with NetSuite (administering, implementing, consulting, or developing)
Working knowledge of general NetSuite functionality, CSV imports, saved searches, SuiteBuilder and web services
Bachelor’s degree in IT Management, Management Systems, Computer Science or Accounting
Proficient Excel skills are required
SuiteScript, Javascript, SQL, and other programming experience is a plus
Accounting experience and GAAP knowledge is a plus

Remote First-Culture:

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Cimpress also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.