We are hiring a Workshop Operations & Marketing Coordinator for a coaching and training company in the Professional Services industry. This is a Full-Time remote role for a US-based client. The role is focused on end-to-end coordination of external, in-person workshops and practice operations, with consistent LinkedIn promotion and light bookkeeping. The ideal candidate is someone who is a proactive, detail-obsessed critical thinker, and a systems-driven professional capable of seamlessly managing business operations, client experiences, and national workshop marketing/logistics while anticipating the owner's needs.
Key Responsibilities
- Plan and coordinate external, in-person workshops (multi-city): source and secure venues, manage AV and catering, negotiate with vendors, oversee run-of-show, timelines, budgets, and checklists
- Manage attendee lifecycle: registrations, confirmations, participant communications, pre/post-event surveys, and feedback tracking
- Coordinate materials and logistics: order/ship workbooks and supplies, track inventory, and ensure on-time delivery
- Provide founder/executive support: calendar and inbox management, meeting prep, slide/materials creation, and action-item follow-ups
- Maintain CRM data hygiene, pipelines, and stakeholder communications; generate status reports and SOPs
- Execute daily LinkedIn promotion: draft posts using AI tools, create simple Canva graphics, schedule/post, engage in comments, and manage targeted connections
- Perform light bookkeeping in QuickBooks Online: invoice prep, expense categorization, basic reconciliations; liaise with accountant as needed
- Conduct post-event reviews and implement process improvements to drive efficiency and attendee satisfaction
Required Qualifications
- 3+ years of operations and external event/workshop coordination with hands-on vendor and venue management
- 2+ years event and operations marketing experience (familiarity with event metrics/ROI reporting is a plus)
- Previous experience handling basic invoicing, expense tracking, and client billing procedures.
- Proven track record managing calendars, client communications, and end-to-end logistics with minimal oversight
- Exceptional written and verbal English communication; strong attention to detail and follow-through
- High ownership mindset with the ability to anticipate needs, make decisions, and solve problems proactively
Preferred Qualifications
- Experience in consulting/coaching, professional training, or similar client-facing environments
- Experience working in a blended role such as Event Coordinator, Operations Manager, Practice Manager, or similar.
- Familiarity with invoice management and basic expense tracking (QuickBooks or similar)
- Basic design skills in Canva and exposure to email marketing or registration tools
Required Skills & Tools
- Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides)
- monday.com or similar CRM/project management platform
- QuickBooks or similar invoicing/expense tools
- Design & Content tools (Canva, LinkedIn, etc.)
Schedule & Pay
- Full-Time position; Monday–Friday, either 8:00am–5:00pm EST or 9:00am–6:00pm. EST
- Fully remote role for a US-based client
- Pay ranges from ZAR 19 000 - ZAR 25 000 per month
- Includes training, growth potential, and the opportunity to develop long-term with the client
System Requirements
- Internet speed of at least 20 Mbps upload and download
- Computer with a 2.4 GHz processor or higher
- 8 GB of RAM or higher
- Windows 10 or newer, or Mac OS X 10.10 or newer
- HD 720p webcam
- Headset with microphone
Benefits
- Competitive pay rates
- Consistent hours and predictable workload
- Fully remote work with long-term potential
- Direct collaboration with the Founder/Coach, making a real impact
- Supportive and inclusive work environment
- Opportunity to grow alongside a national workshop program and consulting practice
If you are a solutions-oriented executor who thrives in autonomy, possesses a high sense of urgency, and wants to act as a true strategic right hand rather than a traditional paper-pusher, we want to hear from you. Apply today to help shape and scale our growing practice!