PLM Program Manager

Summary

Reporting to the Director of PMO, the primary focus of the PLM Program Manager is to ensure the success of the PTC Windchill implementation, oversee internal business project management, and manage training, adoption and communication. This individual will lead change management initiatives, execute project plans, manage budgets, and mitigate risks. The Program Manager will play a critical role in aligning with and reporting to senior leadership, including EVP, RVP, and C-suite, while possessing strong organizational, communication, and leadership skills.

Responsibilities

Program Management:

• Develop an overall PLM program roadmap, drive program objectives, operationalize launch plans and manage implementation activities to meet business objectives and deliver real business benefits.
• Collaborate with cross-functional teams to integrate new initiatives and ensure seamless execution.
• Manage vendor partners to ensure alignment with business direction and delivery of high-quality work as defined in contracts.
• Scale services, tools, and processes to support business growth while maintaining a high bar for customer experience.
• Identify, assess, and mitigate risks associated with IT and Business projects across multiple manufacturing facilities.
• Manage the overall program budget and resources to optimize investment value.
• Monitor individual project delivery and implement improvements as necessary.

Project Delivery:

• Lead project delivery across all phases of the project (initiation through post-implementation stabilization).
• Develop and execute against detailed project plans, coordinating team efforts to meet milestones.
• Maintain project budget, actuals and forecasts to manage project resources including external labor, system integrator delivery, software and hardware.
• Proactively mitigate risks, drive decisions and action items, and resolve issues.
• Ensure appropriate documentation, quality and audit compliance for project deliverables.
• Develop detailed plans for go live and support transitions.
• Manage scope changes to ensure the program remains focused and aligned with strategic goals.
• Develop and implement a project communication plan that covers recurring team meetings, status reporting, project reviews and working sessions.
• Ensure projects are completed on time, within scope, and within budget.

Stakeholder Relationships & Communications:

• Proactively identify, align and manage stakeholder relationships across all levels, including senior leadership, plant/function level leadership and the project team.
• Develop communication strategies to keep all stakeholders informed and engaged.
• Regularly update and align with senior leadership, including EVP, RVP, C-suite, and Board of Directors.
• Provide comprehensive reports on project progress, challenges, and outcomes.

Organization Change Management:

• Initiate and ensure delivery of a comprehensive change management strategy for Champion s PLM implementation across all facilities.
• Develop clear and thorough program/process launch announcements for impacted stakeholders.
• Advocate for the Business Development office s objectives and strive to simplify and improve impacted departments and facilities experience.
• Implement strategies to foster adoption of new systems, processes and ways of working across multiple plants transitioning from legacy systems
• Oversee design and delivery of training programs to ensure effective adoption of new systems and processes.
• Manage change and adoption and sunset initiatives, ensuring smooth transitions and minimal disruptions

Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related field; Master's degree preferred.
• Minimum of 10 years of experience in program management, with minimum of 5 years of experience in PLM implementation and internal business projects.
• Prior implementation experience with Windchill PLM and AutoCAD MEP preferred.
• Strong expertise in change management, project budgeting, planning, and risk management.
• Excellent communication and interpersonal skills, with the ability to engage and influence senior leadership.
• Demonstrated ability to design and deliver effective training programs.
• Strong organizational and multitasking skills, with a keen attention to detail.
• Proficiency in project management tools and software.
• PMP or similar project management certification is a plus.
• Experience managing large-scale, complex projects from initiation to completion.
• Strong knowledge of project management methodologies, tools, and best practices.
• Experience managing and growing technical leaders and teams.
• Experience running company-wide initiatives requiring teamwork across a broad set of partners and participants.
• Proven knowledge of portfolio, resource, and process management.
• Adept at working well across organizations and building relationships with a nationally diverse workforce.