Description:
The Marketing Manager is responsible for designing and executing strategic marketing initiatives that drive new business, strengthen customer retention, and build a unified brand identity across multiple HVAC, Plumbing, and Electrical companies under the Holdco umbrella. This role balances creative strategy with data-driven execution, ensuring that each local brand grows while supporting the larger corporate vision.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Strategic Planning & Brand Management
- Develop and execute an annual marketing plan aligned with Holdco growth objectives.
- Ensure consistent branding across multiple companies, divisions, and geographic locations.
- Position the Holdco and its subsidiaries as trusted providers within local communities.
- Oversee design and distribution of print, digital, and branded collateral for field, sales, and customer use.
Lead Generation & Digital Marketing
- Manage paid advertising campaigns (Google, Meta, local media) to generate qualified leads for service and installation.
- Optimize websites, SEO, and local listings for each company to maximize search visibility and customer engagement.
- Create and manage email campaigns, promotions, and seasonal offers tailored to residential and commercial customers.
- Track ROI of digital campaigns, adjusting strategies to maximize revenue per lead.
Community Engagement & Events
- Plan and coordinate sponsorships, home shows, trade expos, charity partnerships, and local events that support each subsidiary’s presence.
- Strengthen relationships with chambers of commerce, local associations, and industry partners.
- Manage customer loyalty, referral, and review-generation programs to build reputation and market share.
Data Analysis & Reporting
- Monitor KPIs such as cost per lead, conversion rates, and customer acquisition costs across all locations.
- Provide leadership with regular reporting dashboards showing campaign effectiveness and budget utilization.
- Leverage market research and competitor analysis to identify opportunities and risks.
Cross-Company Collaboration
- Partner with Sales Managers, General Managers, and Dispatch/Call Center teams to align marketing with operational goals.
- Support HR with employer branding initiatives (recruitment campaigns, culture promotions, career fairs).
- Coordinate with Finance on marketing budgets and spend allocation by subsidiary.
Team & Vendor Management
- Manage internal marketing staff, designers, contractors, or interns as needed.
- Direct external vendors and agencies, ensuring deliverables are on time and within budget.
- Provide coaching and development to ensure marketing efforts are scalable across all companies.
Requirements:
Qualifications
Education & Experience
- Bachelor’s degree in marketing, Business, Communications, or related field required.
- 5+ years of marketing management experience, preferably in service trades (HVAC, plumbing, electrical, construction, or home services).
- Demonstrated success in lead generation, digital advertising, and multi-location brand management.
Knowledge, Skills & Abilities
- Proficiency in digital platforms (Google Ads, SEO/SEM tools, social media, CRM/FieldEdge, marketing automation).
- Strong project management and organizational skills, able to balance campaigns across multiple subsidiaries.
- Excellent written and verbal communication skills.
- Analytical mindset with ability to turn data into strategy.
- Strong leadership skills with ability to influence across companies and teams.
Work Environment
- Primarily office-based with occasional travel to subsidiary locations and events.
- Standard business hours with flexibility for evening/weekend events or seasonal campaign demands.
Physical Demands
- Prolonged periods of sitting.
- Ability to travel for site visits, trade shows, and community events.
- Ability to lift up to 25 lbs. of marketing materials or display equipment.
- Repetitive Movements i.e. typing and mouse use.
- Prolonged screen viewing.
- Lifting up to 25 pounds.