Engineering Manager - EI (QB - EMEI - 20251006)

Engineering Manager - EI (QB - EMEI - 20251006)

Remote

Celara /

Contract /

Remote

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Our people are down to earth, trail blazin’ folks who value innovation.

While mostly virtual, we collaborate closely to produce leading-edge software solutions much

needed in the restaurant industry.

We are seeking a highly skilled and experienced Engineering Manager to lead our diverse and

dynamic software engineering teams. This role is pivotal in managing remote, nearshore, and

Key Responsibilities:

• Team Leadership and Management: Oversee remote, nearshore, and offshore engineering teams, fostering a culture of collaboration and innovation.
• Performance Management: Define and conduct performance reviews based on clear metrics and goals to ensure team accountability and growth.
• Career Development: Set clear career paths and growth opportunities for team members, aiding in their professional development.
• Retention Strategies: Implement strategies to maintain high retention rates within the team by ensuring a positive work environment and employee satisfaction.
• Development Practices: Own and advocate for best practices in software development to enhance productivity and quality of work.
• Communication: Ensure seamless communication within teams and with stakeholders to maintain alignment on project goals and company objectives.
• Hiring and Resource Allocation: Actively participate in the hiring process, from identifying resource needs to conducting interviews and making strategic team allocations.
• Technical Proficiency: Review and understand code, provide insights on technical solutions, and explain software implementations to ensure high standards are met.
• Monitoring and Observability: Partner with DevOps and QA teams to implement tools and workflows for tracking data pipeline health, latency, and user-facing API availability.
• Compliance and Integrity: Ensure that data is properly tagged, stored, and reported according to business logic and privacy requirements.
• Mentorship: Develop engineering talent with a strong focus on data engineering, analytics, and backend systems.
• Product Ownership: Collaborate closely with product managers to define, plan, and deliver features related to Enterprise Intelligence dashboards and backend reporting logic.

Required Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• At least 5 years of management experience with remote teams, including handling teams across different cultures and time zones.
• Strong background in agile development practices.
• Proven people management skills, with the ability to motivate and lead a team effectively.
• Excellent communication skills, both verbal and written.
• Significant experience coaching diverse groups of people within software development teams
• Experience with modern production logging, monitoring, and alerting tools

Desired Qualifications:

• Experience with .NET development.
• Proficiency in AWS cloud services.
• Familiarity with Azure DevOps tools.
• Background in restaurant, retail, or POS ecosystems and familiarity with store group hierarchies, check data, or tag-based filtering.

Who You Are:

• A proactive team player with a high degree of ownership.
• Experience in a product focused software development environment.
• Thrives in a startup or small, fast moving company atmosphere.
• Adaptable, comfortable with ambiguity, and capable of handling ambitious expectations.
• Excellent communicator across multiple platforms and with various stakeholders, from peers to senior executives.
• Intellectually curious, forward thinking, open to experimenting with new technologies, and innovative problem solving approaches.

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