Program Manager - Student Information System (SIS)

Our Direct client is seeking an IT staffing support services Technical Program Manager to manage its post-production support of Workday Student, a Student Information System (SIS).

Our Client system live on the Workday Platform to include HCM/FIN/PAY/STUDENT, in separate Tenant environments. The Institutions are in need of continued management of the post-production work as they move through the stabilization process.

The Technical Program Manager will coordinate and manage post-production activities with each campus to include the coordination of resources, including external resources/consulting. The Technical Program Manager will be charged with ensuring the interests of the Institutions are served throughout this phase of the project.

This project phase will begin immediately and is expected to continue for six (6) months but may be adjusted based on institutional needs and resources. Work for this phase is anticipated to be remote, but should the need exist, any in-person work will be coordinated with the individual campuses.

The selected candidate will demonstrate the following qualities:

• Superior collaboration skills and techniques that appropriately define alternate solutions; resolve conflicts; and create lasting, productive partnerships as well as superior interpersonal skills, conflict resolution, and negotiating skills.
• An ability to make decisions and take independent action on matters directly affecting strategic goals. As well as guiding staff and project managers in learning and applying useful decision-making approaches.

The response should include a reference to the following experience and/or abilities:

• Educational level (Bachelor’s Degree Required, Master’s Degree preferred)
• Project management or team leadership involving a software implementation
• Effectively and efficiently working toward goals in a complex, diverse environment with multiple and changing demands
• Proven track record of effective leadership of staff
• Passion for client satisfaction
• Experience in successfully organizing and executing a complex multi-year, multi-phase project in a technical environment
• Experience working in a higher education environment
• Experience with the full implementation lifecycle of ERP and/or Student Information Systems
• Outstanding record of project management success, both in results achieved and in use of professional methodology.
• Pro-active mindset in developing and implementing strategies that significantly mitigate risk
• Extensive knowledge and experience with Workday Student is preferred.