Senior Content Designer

World-class design helps power the success of small businesses and self-employed people around the world. Our content designers are involved in every step of a project from gathering research insights, brainstorming, strategizing storytelling, prototyping, and launching award-winning creative whether it’s a landing page or an end-to-end campaign. We’re innovating through AI-powered design tools and UX best practices to make every user interaction confident and simple.

Get ready to grow – you’ll be challenged to think bolder, move faster, and have a bigger impact. Deep partnerships with amazing designers and engineers make every day a learning experience. We’re inspired by the courage, passion, and entrepreneurial spirit of our small-business customers. If you’re ready to create bold and elegant solutions that power prosperity around the globe, we want to hear from you.

What you’ll do:

• Have fun partnering closely with marketing stakeholders and visual designers to build benefit-driven storytelling that enable customers and prospects to make confident decisions.
• Transform complex financial jargon into conversational, approachable language.
• Craft web experiences, landing pages, emails, in-product messages, microcopy, and other project deliverables.
• Help our partners understand the QuickBooks voice and tone system through examples, training, and review sessions.
• Collaborate effectively with other designers, content strategists, product managers, marketers, and researchers. We are one big team, and we value everyone’s insights.
• Eagerly solicit feedback and contribute constructively to design reviews.
• Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends.
• Explore tons of ideas and then narrow to 2 or 3 based on experimentation and customer research.
• Work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately.

Qualifications:

• 7-10 years of experience in content design and content strategy
• Bachelor’s degree in English, Journalism, Human-Computer Interaction Design, or another relevant field or equivalent experience (Master’s degree a plus but not required)
• Experience with Figma
• Deep knowledge of design principles and methods. You are a designer of storytelling.
• Curiosity and commitment to testing new ideas and innovating to drive business results.
• Effective communicator, presenter, and negotiator.
• Excellent verbal and written English skills.
• A strong portfolio demonstrating your craft and collaborative process.