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Burtch Works
Burtch Works

Project Manager - EMR

Location

Remote restrictions apply
See all remote locations

Salary Estimate

N/AIconOpenNewWindows

Seniority

Manager

Tech stacks

Project management
Communications
SPA
+7

Permanent role
3 days ago
Apply now

Job Title: EMR Implementation Project Manager (Ambulatory / Med Spa)

Location: Remote

Employment Type: Contract (8–10 weeks)

Position Overview

We are seeking a hands-on EMR Implementation Project Manager to lead the final phase of an ambulatory EMR and practice management system rollout for a growing healthcare platform specializing in plastic surgery and med spa services.

This role is critical to ensuring a successful go-live within a tight timeline, bringing structure, urgency, and accountability to an in-flight implementation. The ideal candidate has direct experience leading EMR implementations in outpatient clinical settings and can proactively drive execution across clinical, operational, and executive stakeholders.

This is a high-impact, execution-focused role requiring strong leadership, communication, and the ability to quickly stabilize and accelerate delivery.

Key Responsibilities

EMR Implementation Leadership

  • Lead end-to-end execution of an EMR and practice management system implementation
  • Drive readiness for go-live (target date: June 8) across clinical and operational teams
  • Ensure all workflows (clinical, scheduling, billing, and operations) are properly configured and tested
  • Bring structure and accountability to an active, in-progress implementation

Project Management & Execution

  • Own and maintain a detailed project plan and roadmap, ensuring alignment across stakeholders
  • Track progress against milestones, proactively identifying risks and resolving blockers
  • Drive timeline accountability, ensuring all contributors meet deadlines
  • Maintain a centralized action item log with owners and due dates, following up on all deliverables

Stakeholder Coordination

  • Coordinate across practice-level teams — surgeons, nurse injectors, aestheticians, ASC staff, and front office — as well as corporate platform leadership (SVP of Operations, CFO, OPs Managing Partner).
  • Facilitate meetings with clear agendas, documentation, and follow-ups
  • Provide structured, regular status updates to both operational teams and executive leadership
  • Act as the central point of communication across all stakeholders

Vendor & System Management

  • Partner closely with EMR vendor teams to manage timelines, scope, and issue resolution
  • Ensure responsiveness and accountability from external vendors
  • Identify and escalate gaps in implementation, configuration, or support

Risk Management & Governance

  • Proactively identify risks, delays, and gaps—escalating early and often
  • Ensure the team operates from a single source of truth for project status and deliverables
  • Maintain governance over scope, timelines, and execution quality

Experience

Required Qualifications

  • Proven experience leading EMR / Practice Management implementations in ambulatory or outpatient settings
  • Demonstrated success in driving go-live execution in a leadership capacity
  • Experience working in aesthetic, plastic surgery, or med spa environments strongly preferred
  • Strong background in managing multi-stakeholder healthcare implementations
  • Experience working with both clinical teams and executive leadership

Technical & Functional Skills

  • Hands-on experience with EMR / PM platforms such as:

  • NexTech / NexCloud (strongly preferred)

  • OR similar platforms (ModMed, 4D, Zenoti, Boulevard, PatientNow)

  • Proficiency with project management tools:

  • Monday.com, Asana, Smartsheet, or similar

  • Familiarity with:

  • Clinical and operational workflows (scheduling, billing, charge capture, collections)

  • Healthcare integrations (lab interfaces, e-prescribing, payments)

  • HIPAA and healthcare compliance requirements

Core Competencies

  • Strong execution mindset with a sense of urgency
  • Excellent communication and follow-up discipline
  • Ability to hold stakeholders accountable without damaging relationships
  • Proven ability to identify risks early and drive resolution
  • Strong organizational and documentation skills
  • Experience bringing structure to underperforming or unclear projects

Non-Negotiables

  • Must have led a full EMR / PM implementation through go-live in an ambulatory setting
  • Must be a hands-on practitioner, not solely a program manager or coordinator
  • Strong communication, ownership, and accountability mindset
  • Ability to quickly step into an in-progress implementation and stabilize delivery

What Makes This Opportunity Unique

  • Opportunity to step in and immediately drive impact on a critical, time-sensitive implementation
  • Work with a growing healthcare platform in the aesthetic and surgical space
  • High visibility role interacting with clinical teams and executive leadership
  • Ability to own and turn around a key initiative nearing go-live
  • Fully remote, short-term engagement with strong execution focus

About Burtch Works

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