Executive Assistant

We are seeking a proactive and detail-orientated assistant to act as a force-multiplier to the company founder. This is a highly trusted role supporting a dynamic, high-performing senior luxury travel leader across a wide range of administrative responsibilities.

You will be expected to introduce structure, precision and a pragmatic approach to a robust and growing business.

Job Highlights

Hourly Rate: The equivalent of $6.3 USD per hour in the applicant’s local currency

Schedule: Monday-Friday 11AM-8PM UK Time with 1-hour unpaid break

Work Arrangement: Work from home

Contract: Independent Contractor

Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

- Operational support

• Provide a daily summary of top priorities for the following day, including client follow-ups, recently returned travellers, and outreach to clients who travelled 3, 6, or 9 months prior
• Organise and manage two primary email inboxes, implementing streamlined and colour-coded filing and priority systems
• Design and manage comprehensive documentation and digital filing systems
• Document critical workflows by creating step-by-step guides, process flows and operating procedures
• Perform a wide range of administrative and operational support tasks to ensure business runs smoothly
• Proactively leverage diaries, bookings and business flow to anticipate and plan for upcoming needs and responsibilities, including to openly communicate workload and tasks for help to prioritise

- Sales Enablement

• Draft email responses when requested and maintain high standards of written communication
• Build client travel itineraries using internal company tools as needed
• Create and update client folders, relevant invoices and itineraries across TravelJoy, PlanitEasy, Travefy, and other platforms as required (training will be provided)
• Ensure client files are accurate, complete, and updated with relevant details across platforms
• Develop a systemic approach to ensuring timely payment of invoices, collection of outstanding commissions and other administrative accounts activities

Requirements

• Experience working with founders, senior executives, or high-level entrepreneurs
• MUST HAVE A WINDOWS OS COMPUTER
• Outstanding organisational and systematic thinking skills
• Proven proficiency in email management, including inbox clean-up and tagging systems
• Strong written communication skills in English
• Comfort working with the Windows operating system
• Meticulous attention to detail and passion for precision
• High level of confidentiality when handling sensitive, confidential and private client and financial data
• Commitment to inclusion
• Innovative mindset and curiosity to leverage generative and other AI solutions
• Ability to pass background and security checks
• Sabre GDS knowledge (preferred)
• Familiarity with the luxury travel sector and the pace and tone it requires (preferred)
• A flair for client service and support, even if behind the scenes

Independent Contractor Perks

HMO Coverage for eligible locations

Permanent work from home

Immediate hiring

Steady freelance job

Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.

APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.