User Experience Designer

Essential Functions Include

• Has responsibility and capability to work a single primary platform
• Works with guidance or on routine issues/activities
• Follows procedures
• Gather insights and test concepts with users in order to inform design decisions
• Advocate for user-centered research and design principles
• Reuse templates, patterns and design standards to solve problems
• Identify UX issues in designs, products and services
• Assist with training for peers and clients
• Actively participates in ensuring high quality solution
• Contributes to the identification/prioritization of solution through analysis and discussions
• Designs solutions within a single channel
• Has base understanding of some bodies of technologies and expands that knowledgebase when necessary.
• Maintains a working knowledge of data collection, research methods and metrics
• Maintains a working knowledge of statistics and measurement concepts
• Gathers data using appropriate methods

Job Qualifications

Requirements:

• Experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency
• Portfolio demonstrating expertise and skill in creating user centric experiences
• 3+ years’ experience in user experience design, interaction design, user interface design, information architecture, content strategy, or similar roles.
• 1+ years’ experience incorporating user feedback in the design process (user research, NPS, focus groups, user data, etc.).
• 1+ years of experience working with and presenting to cross functional stakeholders such as Software Development, Product, Operations, Sales, Marketing, etc.
• Experience with the software development process
• Experience with design and prototyping tools such as: Figma, Sketch, Miro and/or Adobe Creative Suite.

Preferences:

• Bachelor’s Degree in human centered design, design, or related field
• Experience with Agile software development
• Experience using metrics and analytics (e.g., Google Analytics, Tableau, PowerBI, etc.) in order to identify improvements
• Working knowledge of HTML/CSS