Product Manager - Modern Workplace

Brennan. Where true performance thrives.

At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan

True performance for our customers starts with a true belief in our people.

It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards

In addition to competitive remuneration, Brennan offers extensive benefits, including:

• Training and certification bonuses
• Culture Awards that recognise excellence
• Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
• Vibrant, fun social activities
• Discounted hardware and software
• An environment that embraces learning and development

The role

We are looking for an experienced Product Manager to take ownership of our Managed Modern Workplace portfolio, helping shape how our Microsoft 365, endpoint management and end-user services evolve.

If you’re a Product Manager who likes asking “why?”, challenging assumptions and making evidence-based trade-offs rather than simply administering a backlog, this role will give you the scope to make a genuine impact.

Based in Sydney, Brisbane or Melbourne.

What makes this role different?

• Real product ownership: You’ll own the roadmap and make the calls on what gets built, changed or retired.
• Commercial influence: Your decisions will directly shape how our Modern Workplace services are packaged, delivered and taken to market.
• Microsoft + AI: Turn Microsoft 365 developments, licensing changes and emerging AI capabilities into new products and customer propositions.
• End-to-end impact: Follow products from insight and business case through launch, adoption, performance and continuous improvement.

Your key responsibilities:

• Own the product roadmap, backlog and lifecycle for our Managed Modern Workplace portfolio.
• Shape and evolve our Microsoft 365 managed services, endpoint management and end-user support offerings.
• Use customer, commercial and product data to identify opportunities, prioritise improvements and drive product decisions.
• Turn Microsoft technology, licensing changes and emerging AI capabilities into new and enhanced product offerings.
• Design scalable, repeatable services that balance customer needs, commercial viability and operational efficiency.
• Lead new product and service launches, ensuring they are ready across delivery, support, tooling, pricing, billing and enablement.
• Partner with Sales, Pre-Sales, Delivery and Service Operations to ensure products are sellable, scalable and deliverable.
• Measure product performance and use evidence to drive continuous improvement and portfolio decisions.

What you will bring:

• 5-8 years in product management or product ownership, ideally within IT services, managed services or a technology vendor environment.
• Demonstrated ownership of a roadmap and backlog — prioritisation, requirement definition, and lifecycle decisions from launch through to retirement.
• Strong data-led decision making.
• Strong commercial literacy, with an understanding of pricing, cost-to-serve, margin and business cases.
• A track record of operating independently in ambiguity.
• Strong modern workplace fluency — Microsoft 365, endpoint management, identity, and end-user support and adoption practice.
• AI fluency is highly regarded - You’ll have the opportunity to use AI in your own product practice while identifying where emerging AI capabilities can enhance the Modern Workplace services we take to customers.

Note: As part of our hiring process, you will be required to undertake a National Criminal History Check.

Brennan is an equal-opportunity employer