Sr Product Designer (Venmo / Commerce)

Job Description

This is a W2 engagement. The rate reflects a W2 engagement.

US ONLY Preferred locations: NYC / San Jose, CA

Meet our team

At Venmo, the Experience Design is a think/make environment. We blend strategy,

creativity, and craft to design experiences that feel effortless, human, and distinctly

Venmo. Our designers turn complexity into clarity – working across product, brand, and

engineering to turn complex financial interactions into simple, trustworthy moments of

connection. We help millions of people move and manage their money with confidence. In

this role you will be playing a key role in our Commerce experiences.

The Position

As a Senior Experience Designer, you'll shape how millions of users experience the

Venmo app. You'll craft end-to-end experiences that solve complex problems and inspire

delight through thoughtful design, strategic insight, and compelling storytelling.

As a Senior Experience Designer, you'll shape how millions of users experience the

Venmo app across our Commerce ecosystem and broader user experience touchpoints.

You'll craft end-to-end experiences spanning payment flows, merchant interactions, social

features, and core app functionality—solving complex problems and inspiring delight

through thoughtful design, strategic insight, and compelling storytelling.

You'll partner closely with cross-functional teams—product, engineering, research, and

marketing—to define possibilities, align around shared vision, and turn complex

challenges into elegant solutions. You'll lead by example, guiding teams through ambiguity

with clear thinking and user-first mindset. You'll champion design excellence across the

organization, mentoring others and elevating craft to ensure every experience delivers

measurable value.

Expect a fast-paced environment overseeing multiple projects while demonstrating strong

communication skills, especially when relaying creative concepts to design teams and

stakeholders.

Job responsibilities:

• Lead end-to-end design strategy and execution for complex, high-impact initiatives

that shape the future of Venmo’s commerce experience.

• Define and drive a cohesive vision across multiple products, ensuring consistency,

usability, and delight in every interaction.

• Translate business goals and user insights into clear design strategies and scalable

experience frameworks.

• Craft compelling narratives and storytelling that communicate design rationale,

inspire teams, and influence senior stakeholders.

• Use data, research, experimentation, and a robust testing approach to measure

impact and drive continuous improvements.

• Work with cross-functional team members driving the strategy, execution, and

delivery for initiatives, using a customer-focused, iterative design process.

• Create high-quality deliverables and execute based on product design goals and

priorities without prescriptive guidance or direction, managing work to a more

extensive schedule.

• Create opportunities to foster collaborative cross-discipline dynamics. Drive

product design team delivery excellence, furthering influence to achieve product

design goals.

• Stay ahead of emerging trends in UX and digital product design to inform innovation

and differentiation.

• Contribute to the planning and estimating of work; maintain close connection to

cross-product work streams

• Create well-crafted interactive prototypes, templates, and presentations
• Ability to work across design systems fluidly, and driving cohesion across related

products and surfaces that span across the PayPal network

• Play an active role in our thriving, inspiring and rewarding UX Design practice and

culture.

Requirements:

• At least 10+ years working in product design, with a blend of UX and visual design

strengths.

• Bachelors, Masters, or equivalent experience in one of the following areas: Design,

Information Architecture, Human Factors, or equivalent project/portfolio

experience.

• A portfolio of work, showcasing design excellence in delivering impactful business

outcomes, and a high bar for craft.

• Experience working at either an agency or from within a consumer facing app.
• Mastery of product design methodology and lifecycle across significant channels

and platforms.

• Customer-focused, with experience using design research methods to uncover

customer insights.

• Effectively operates within an iterative design team, managing product design

responsibilities against defined milestones and plans with little day-to-day

oversight.

• Thorough knowledge of essential channels and platforms, with experience in

mobile, dedicated, web and native solution design.

• Exceptional communication, presentation, and stakeholder management skills.
• Extensive experience working with resources such as pattern library, repositories,

and internal communication tools.

• Sound understanding of Figma and prototyping tools