Principal UX Designer (Loyalty Programs)

Job Description

Contract Length: 6 months, with possibility of extension of up to 12 months

Type of contract: W2

Interview process: Interview with Sr. Director of Design and a member of the design team.

What you'll be working on

• Design and develop innovative user experiences for front-funnel customer acquisition strategies
• Create engaging, gamified loyalty program interfaces
• Collaborate with cross-functional teams to develop cutting-edge digital interaction models
• Prototype and iterate on user-centric design solutions
• Develop comprehensive user journey maps and interaction frameworks

Responsibilities

• Collaborate with third-party vendors and suppliers to coordinate and implement loyalty program initiatives
• Lead UX design process from conceptualization to final implementation
• Transform complex customer loyalty concepts into intuitive, interactive experiences
• Conduct competitive benchmarking
• Partner with research and translate insights into design strategies
• Create high-fidelity mockups and interactive prototypes
• Present design concepts and rationales to stakeholders
• Work closely with product and engineering teams to ensure design feasibility
• Continuously optimize user experiences based on data-driven insights

Requirements

• 5+ years of experience in UX design, with focus on front-funnel and loyalty programs
• Expert proficiency in Figma and design collaboration tools
• Strong portfolio demonstrating gamification and innovative interface design
• Deep understanding of user-centered design principles
• Experience with design systems and component libraries
• Proven track record of creating engaging digital experiences
• Advanced knowledge of interaction design and user psychology