Software Engineer ( Voice)

We’re a fast-growing conversational AI company with headquarters in Norway, on a mission to transform how people interact with technology. Our Voice team is expanding, and we’re looking for a talented Software Engineer with expertise in Python, SQL, and API protocols to join one of our offices: Sandnes, Oslo ( Norway), or Copenhagen ( Denmark), or Helsinki ( Finland) or Stockholm ( Sweden).

Why You'll Love Working Here:

You’ll be part of a team shaping our platform by taking our voice technologies to the next level. Your work will have a direct impact on how millions of users experience mission-critical conversational services.

We’re building something ambitious, and we’re looking for someone who thrives in an environment where uptime, resilience, and operational excellence truly matter.

In this role, you will lead voice integration development, ensure that designs meet non-functional requirements, and provide guidance while mentoring team members. You’ll collaborate closely with cross-functional teams to drive the success and competitiveness of our voice product.

What you will be doing:

• Lead Technical Strategy: Play a key role in delivering our technical and architectural vision for our voice technology projects, ensuring every decision aligns with Boost.ai's strategic goals.
• Innovate and Develop: Pioneer the development of new features and voice integrations, focusing on optimizing solution efficiency and delivering innovative, requirement-driven solutions in close partnership with stakeholders.
• Cross-Functional Collaboration: Collaborate effectively with cross-functional teams, external vendors, and customers to fully understand their needs and deliver impactful voice solutions.
• Enhance Automation: Champion and implement robust testing tools and CI/CD practices to enhance development speed, agility, and quality.
• Risk Management: Proactively identify, assess, and mitigate technical risks and challenges throughout the development lifecycle.
• Foster Excellence: Participate in code reviews, drive continuous improvement initiatives, and actively promote knowledge sharing across the engineering team.
• Serve as Subject Matter Expert: Act as an internal and external subject matter expert for our voice offering, translating development and maintenance needs into actionable plans.

Please feel free to apply even if you do not tick all the boxes.

What we are looking for: You’ll thrive in this role if you have:

• Core Engineering Proficiency: Proven expertise in Python, SQL, and designing and implementing API integrations.
• Cloud Deployment: Hands-on experience deploying and managing applications using modern CI/CD pipelines on major cloud platforms (AWS, Azure, or GCP).
• Production Operations: Demonstrated ability to monitor, troubleshoot, and ensure stability of deployments in high-availability production environments.
• Voice and Telephony Knowledge: Solid understanding of CCaaS, telephony protocols, WebRTC, and fundamental speech technologies.
• Conversational AI Background (Preferred): Prior experience in voice or conversational AI is a significant advantage.
• Communication: Exceptional communication and collaborative skills, essential for working with diverse teams and stakeholders.
• Educational Foundation: A degree in Computer Science, Software Engineering, or a closely related technical field.
• Passion for AI: A keen interest in the rapidly evolving landscape of the artificial intelligence industry.

Additionally, we believe you will succeed if you

• Are calm and have a structured approach to incident handling.
• Have a strong sense of ownership and accountability.
• Are a clear communicator who can explain technical issues to non technical audiences.
• Have a curious mindset with an interest in automation and continuous improvement.
• Are able to balance reactive support work with proactive improvements.
• Are team-oriented and collaborative.

What’s in it for you?

• Impact: Shape and influence how AI is implemented and used in society, impacting ten thousands of people.
• Growth: A steep career trajectory with opportunities to steer the strategic direction and capabilities of our product and platform.
• Innovation: Freedom to improve processes, shape best practices, and find new and exciting features that will make our product even better.
• People: A highly motivated team with a shared goal of creating a product that our users love.
• Environment: A supportive and dynamic workplace culture, both professionally and socially.
• Rewards: Competitive salary and exciting benefits.

Sounds good?

Please submit your application using the appropriate form - we’re looking forward to hearing from you and what you can bring to our company!

Please note:

• During the recruitment process, we interview the appropriate candidates quickly and continuously - until we find the right candidate. We recommend that you submit your application as soon as possible.
• The position requires being able to work on-premise in Sandnes, Oslo ( Norway), or Copenhagen ( Denmark), or Helsinki ( Finland) or Stockholm ( Sweden).

About boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation.

Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic QuadrantTM for Conversational AI Platforms. Learn more at boost.ai.

Our core values—trust, innovation, teamwork, and fun—are central to everything we do. Building a supportive environment that fuels our growth, ensuring collaboration and achieving our goals while having a fun and vibrant culture is important to us. These values provide a strong foundation that empowers our team to excel.Our success is driven by a diverse and dedicated team. We are focused on helping every employee reach their full potential by fostering a culture of trust, responsibility, and equal opportunity for all. It is our policy that all eligible persons shall have equal opportunity for employment and advancement in the company based on their ability, qualifications, and aptitude for the work. We welcome all qualified candidates to apply for this position regardless of gender, gender identity, religious beliefs, sexual orientation, age, or disability.