Senior Product Manager, CX

We are looking for a Senior Product Manager who will work with our Product, Engineering, and Design teams to create and deliver the platform capabilities that support our amazing customizable resume template designs, template recommendations, and template features that are personalized for the needs of our customers. You will own the strategy and roadmap for our resume template platform that powers our global portfolio of products. You will analyze data, work with subject-matter experts, develop familiarity with the hiring norms of multiple countries, and build features that help users get jobs.

Job Description

ABOUT THIS TEAM

This position works within the CX team and will lead the continued growth of our Template Platform. This team develops strategic, platform-spanning capabilities that address BOLD’s customers around the world and across multiple product surfaces. We have built a large assortment of resume templates which are merchandised in many products. This role will speed the development of new templates, make template recommendations, and develop new template features. This role works closely with backend engineering teams and partners with our front-end product teams on a co-lead Template Strategy.

WHAT YOU’LL DO

• Distill findings into a global product strategy for resume templates and align stakeholders to this strategy
• Develop requirements and manage the delivery of new product capabilities and offerings
• Work on internal platforms and customer-facing experiences
• Understand the unique template needs for users around the world
• Collaborate with researchers, subject-matter experts, designers, and engineers

WHAT YOU’LL NEED

• 6+ years of product management or related experience
• Experience working with technical platform
• Comfort with a rapidly evolving technology competitive landscape and highly ambiguous problem space
• Experience analyzing and working with qualitative and quantitative data
• Ability to develop, prioritize, and execute a product roadmap
• Experience personalizing product experiences for different customers
• Empathy and judgment to interpret data and research and creatively problem-solve to surmise what users want
• Collaborate with geographically distributed team members in the US, India, and Poland

WHAT'S GOOD TO HAVE

• A background in computer science or related technical experience
• Experience working with Visual Designers and User Experience Designers
• An interest or experience with graphic design and design trends
• Proficiency in working with distributed teams

Eligibility

Eligible Hiring Locations

This position is 100% remote, work from home.

BOLD can hire full-time residents of the following U.S. States & Territories: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Tennessee, Texas, Utah, Virginia, Washington.

California Residents: Please see our privacy notice for more info on how we handle your data.

SELECT ONE: ,

Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms.

Starting pay range

$125,000—$165,000 USD

Salary & Eligibility

Starting pay range

$125,000—$165,000 USD

Pay Transparency

Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms.

Eligible Hiring Locations

This position is 100% remote, work from home.

BOLD can hire full-time residents of the following U.S. States & Territories: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Tennessee, Texas, Utah, Virginia, Washington.

California Residents: Please see our privacy notice for more info on how we handle your data.

SELECT ONE: ,

About BOLD

We Transform Work Lives

As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

We Celebrate and Promote Diversity and Inclusion

We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don' discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

Under San Francisco's Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.