We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.

At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.

General Purpose: The DevOps Engineer has the primary responsibility to safely automate and manage the deployment of new or updated code, packages, and structural components as developed by the DevOps/Software Engineering team. This position ensures the separation of duties requirement as outlined in NCUA, FFIEC, BHFCU’s SDLC, and other policies, procedures, and best practices. This role further manages and administrates the Software Engineering team’s testing and live infrastructure environment, including local and cloud servers, applications, and other related objects.

Essential Duties/Responsibilities:

Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them. Building and implementing new development tools and infrastructure.
Deploy updates and fixes, build and maintain the CI/CD pipelines to improve developer productivity, agility and code quality. Also handle the manual releasing of code when pipelines are not available. Provide Tier 2 technical support.
Participate in code reviews and pull requests with the Software Engineers in adherence to Black Hills FCU’s Approved Code Review Guidelines. Look for and suggest improvements where appropriate.
Develop PowerShell, Python or other scripts to automate processes and visualizations.
Maintain Windows Server, SQL Servers and cloud infrastructure used by the Software Engineer team.

Other Duties/Responsibilities:

Adhering to Black Hills FCU’s standards of the Software Development Lifecycle (SDLC). Use agile development methods if warranted. Communicate effectively with those involved.
Maintain and improve existing applications and processes, ensuring they are kept up to date with supported and current technologies.
Obtain required information from vendors, occasionally advising on software licensing, recommending purchases, and guiding testing and approvals for new products.
Maintain and promote the highest standards of information security and privacy policies in accordance with Black Hills FCU’s Secure Coding Guidelines, to ensure that systems are safe and secure against cybersecurity threats.
Assist in training and providing work directions to less experienced engineers
Further knowledge and proficiency to maintain capabilities to develop and support systems as technologies evolve.
Provide on-call support as needed, on a revolving schedule with other engineers.
Perform other duties as may be assigned by Software Engineer Manager or Senior Software Engineer.

Job Knowledge:

Proficient with using C#, JavaScript, Java, or similar programming languages and an understanding of ASP.NET, API, MVC, Entity Framework and other methodologies.
Experience in configuration management and release management.
Knowledge of full SDLC, experience with CI/CD pipelines.
Experience with Cloud Computing technologies, preferably Azure.
Proficient in working with and managing Microsoft SQL Server.
Experience with Enterprise Scheduler System.
Understanding and knowledge of enterprise-level tools and technologies (ie: Visual Studio, Git, Azure DevOps, Eclipse, SSIS)

Job Qualifications (Skills):

BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.

Vision: A sighted person to handle cash transactions and verify financial transactions. Ability to complete necessary paperwork.
Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
Manual Dexterity: Ability to perform necessary computer-related input.
Physical Mobility: Limited mobility required. Requires the ability to work flexible hours

Job Qualifications (Ability):

Ability to develop CI/CD workflows and tools.
Ability to write automation scripts.
Ability to investigate and analyze information, and to draw conclusions.
Ability to write command procedures to execute program logic.
Ability to understand and follow complex written and oral instructions.
Ability to communicate effectively with various departments to understand requirements and effect solutions.
Ability to become fluent of each BHFCU business unit objectives to identify opportunities to leverage technology.

Job Qualifications (Education/Experience):

Minimum of a bachelor’s degree in software engineering, DevOps engineering, computer science or related study; with three years proven experience in software engineering, web/mobile development or closely related field is required.

Seven years’ proven experience in software engineering, DevOps engineering, web/mobile development or closely related field is acceptable in lieu of a degree. Experience with a banking core and related systems, and/or, digital banking technologies is strongly preferred.

Working Conditions:

Material and Equipment Involved

Credit Union Computer/Internet
Telephone / Mobile Devices
Printer / Copier
SalesForce
Mulesoft
Azure
Microsoft Office Suite

Work Environment/Physical Activities

Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.

This position has the option of a hybrid work or remote work schedule. An assessment of the hybrid/remote work environment must be completed prior to a hybrid/remote work plan being developed.

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Mental And/or Emotional Requirements

Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.

Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.

Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.