Manager, Digital Design and Operations

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

This role supports US Commercial Learning & Development to design and implement digital learning solutions for the sales force. Responsibilities include leading and implementing learning technology projects from start to finish, overseeing validation and documentation, and delivering training on platforms like Salesforce or similar CRM systems. The position simplifies complex topics into user-friendly digital resources for effective onboarding and ongoing development, including the creation or management of basic multimedia training materials & virtual training solutions. If you are deeply passionate about learning, empowering others through training, and embracing technology, AI, and all things technology, this role offers an ideal opportunity to thrive.

Responsibilities

• Dedicated BU/ TA Point of Contact to design and implement digital learning solutions and personalized training for US Sales Training that creates engaging and impactful experiences for the sales force
• Lead and manage the digital enablement validations for Purchasing, BTS, and OEC/Legal end to end process, vet and identify vendors in the effort to be industry leading and competitive, and provide awareness/development for the Field Training Team, APS, Market Access, Global
• Manage project schedules, budget, and vendor relationships to maximize ROI
• Consult with training teams to design digital strategies and multimedia content, managing the technology and logistics of virtual events, and providing effective training on core sales tools (such as Veeva/next-gen CRM, AI, Sypher, and Curo) to help reps excel in their roles
• Create basic video and multimedia deliverables under tight deadlines
• Monitor digital trends and implement innovative solutions, including AI technologies
• Lead cross-functional teams to complete projects within established timelines
• Simplify complex topics into user-friendly digital resources that support successful onboarding and ongoing field development

Qualifications

Required

• College degree or equivalent work experience
• 3-5 years of Field Sales, Patient Services, Systems Training, BTS or Multi-Media, Advertising, or media agency experience is preferred
• Strong project management, analytical, and organizational skills
• Excellent written and verbal communication
• Ways of Working Team player capable of effective cross-functional collaboration
• Proficiency with instructional design methodologies and digital tools (Adobe Creative Suite, streaming platforms, ZOOM, Office 365 & Teams) or demonstrates the ability to learn digital publishing software

Preferred

• Bachelor's degree in Education, Computer Science, Marketing, Business or Communications
• 3-5 years of pharmaceutical industry experience
• Portfolio review and demonstration of systems training proficiency may be part of the interview process

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html