Lead UX Designer (Serbia)

Lead UX Designer

Location: Englewood, CO / Remote (US-based) / Hybrid (3-days a week in office)

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.

Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte's Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc 5000 list for four years running.

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications, and being recognized as the Leader in Forrester Research's "The Forrester Wave™: SaaS Recurring Billing Solutions." To learn more about us, visit. http://billingplatform.com

About The Team

Join BillingPlatform's Product Team, reporting to the VP of Product in Colorado. We define product vision, roadmap, and lead monthly releases and go-to-market efforts. This new role reflects our commitment to user-centered design and enhancing UX across our product portfolio.

The Role

As Lead UX Designer, you'll shape the global user experience across our enterprise SaaS platform. You'll define and execute UX strategy, lead design and research efforts, and collaborate with Product and Engineering. This "player-coach" role combines strategic leadership with hands-on design.

Key Responsibilities

• UX Strategy: Establish a cohesive UX vision aligned with business goals and user needs. Champion user-centered design across teams
• Design Execution: Lead end-to-end design for complex, portfolio-level features—IA, flows, wireframes, prototypes
• User Research: Plan and conduct qualitative and quantitative studies. Translate insights into actionable design recommendations
• Design Quality: Promote consistency and accessibility through design systems and process improvements
• Collaboration: Partner closely with Product and Engineering to ensure technical feasibility and strong user outcomes
• Mentorship: Guide junior designers through feedback and direction, while driving high-impact design work

Requirements

• 8+ years in UX, Product Design, IA, or related fields, with a strong portfolio of complex SaaS systems
• Expertise in Information Architecture, interaction design, user research, and usability testing. Proficiency in Figma (or similar tools) and a strong grasp of user-centered design principles
• Strong communication and collaboration skills, with experience influencing cross-functional teams
• Proven ability to mentor designers while owning critical deliverables
• A Master's in HCI, Interaction Design, or related field will be considered an advantage
• Experience with design systems and Agile environments will be considered an advantage
• Familiarity with enterprise finance software (ERP, Billing, Payments) will be considered an advantage

Benefits

• Become a part of the team on global initiatives
• A high-impact role at a growing SaaS company that values personal growth, accountability, and teamwork
• A culture of open collaboration and problem-solving
• 100% remote
• Competitive pay
• This position is available in Serbia and is not eligible for relocation

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.