Trading Production Support Engineer

Job Description

Responsibilities:

• Low-Latency Trading Production Support: Provide real-time, hands-on support for low-latency trading environments, ensuring minimal downtime and rapid response to system failures or trading incidents. Collaborate with traders and engineers to fine-tune performance and proactively address potential bottlenecks.

• Production Stability Management: Ensure continuous compliance with external regulatory requirements and internal standards, including risk, security, technology, and trader needs. Support and automate validation and monitoring processes for adherence to necessary standards.

• Incident Monitoring & Management: Develop and improve monitoring and alerting systems to detect anomalies in key production metrics. Implement rapid response mechanisms and efficient solutions to maintain strategy performance.

• Release and Change Management: Enforce standards for managing releases and changes to minimize deployment risks. Implement strict acceptance testing for all releases.

• Process Management: Develop and maintain Standard Operating Procedures (SOPs) for the team, manage task queues, and organize shift schedules to ensure continuous support and high availability of trading strategies.

• Integration Projects: Lead initiatives to connect with new exchanges, brokers, and trading platforms, ensuring smooth and secure service integration.

• Technical Performance Optimization: Continuously improve system availability, resilience (MTTR, MTBF), and latency reduction while optimizing data exchange performance and order routing to maximize profitability.

Qualifications

Requirements:

• 5+ years of experience in a trading support function, preferably in a TradeFi buy-side firm with a low-latency tech
• Hands-on experience with low-latency market data and order management systems operations and troubleshooting
• Deep understanding of trading processes and market microstructure, including colocation trading on native exchange protocols and algorithmic trading.
• Experience in monitoring, alerting systems, and incident management for high-load environments.

Nice to have:

• Knowledge of regulatory compliance and security standards.
• Experience developing and managing SOPs and KPIs for service teams.
• Experience managing integration projects with brokers and exchanges.

Strong technical skill set, including:

• Linux systems administration and optimization.
• Good knowledge of network protocols
• Demonstrable understanding of FIX-based and native exchange protocols
• Python scripting for automation and monitoring.
• English proficiency at C1 level or higher.

Market knowledge:

• Products coverage: equities, derivatives

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