This is a high-impact role for a systems thinker and skilled practitioner who thrives in cross-functional collaboration and cares deeply about usability, accessibility, and purposeful design.

Qualifications

Education:
Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field (or equivalent professional experience)
Experience:
5-8 years of experience in UI/UX or Product Design, with a strong portfolio of user-centered design solutions.
Experience working on enterprise software or digital tools for healthcare, B2B, or other complex systems.
Experience with healthcare, and prior involvement in both provider and/or patient facing and internal platform design is highly desirable.
Ability to think strategically and tactically while managing multiple projects simultaneously
A willingness to define and navigate ambiguity, pivoting quickly with changing priorities in a fast-paced environment with tight deadlines.

Key Responsibilities

User-Centered Discovery & Decision-Making
Conduct user research, usability testing, and workflow analysis to deeply understand the needs of healthcare providers and internal users.
Design wireframes, prototypes, and high-fidelity visuals to validate ideas and iterate quickly based on user feedback.
Ensure all design outputs meet accessibility standards (WCAG 2.1 AA or higher) and align with best practices in usability and inclusive design.
Balance simplicity and clarity with flexibility to support complex use cases in healthcare environments.
Collaboration & Product Thinking
Partner with Product Managers/Owners to define and prioritize features that solve real user problems and deliver measurable value.
Collaborate with Engineers throughout the development process to ensure design intent is preserved in implementation.
Present design concepts and rationale clearly to stakeholders, incorporating feedback without compromising user experience.
Contribute to product discovery initiatives and influence product strategy through a user-centered lens.
Prototyping & Experimentation
Lead rapid design iterations with an experimentation mindset-using low- to high-fidelity prototypes to test assumptions and refine experiences.
Help define and track design success metrics, leveraging data and insights to inform decisions and continuously improve.

Skills & Competencies

Proven ability to own design projects end-to-end-from research to final visuals.
Strong collaboration and communication skills in cross-functional environments.
Expertise in design tools such as Figma, Sketch, Miro, or equivalent.
Deep knowledge of accessibility, responsive design, and usability heuristics.
Comfort navigating complex workflows, especially in enterprise or regulated domains (healthcare a plus).
High attention to detail, without losing sight of the bigger picture.
Experience designing or working within WordPress-based platforms.