Product Designer II - Productivity

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Officers can spend up to a third of their shift staring at a computer screen, populating boxes and filling out forms. While essential, there is a direct trade-off – when an officer is tied up on a computer, they aren't actively patrolling or engaging with their communities. Axon Records is our state-of-the-art records management system. Axon Records re-imagines law enforcement productivity from the way officers write reports in the field to how detectives help prosecute crime. Police reports come to life with video at the heart of the record to tell the full story. By leveraging data and deep knowledge of our user’s journey, we can support new strategies for how officers get paperwork done correctly while increasing their safety and ability to serve their community more effectively. We believe that happy teams take good care of their customers, so we foster a welcoming, open, introspective team culture that encourages everyone to speak their mind and deliberately avoids red tape, unnecessary rituals, politics, and jerks. We believe we can only succeed if we deeply understand our customers and get to know them personally. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and observe the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of what the job is, and what the city is like.

What You’ll Do

Location: Work from home as much as you want, live nearby any of our awesome US R&D Hubs (Seattle, Scottsdale, Atlanta, or Boston) so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture.

Reports to: Design Manager

Direct Reports: None

• Execute End-to-End Design Process: Lead and contribute to medium-sized projects across multiple product areas and teams within our Records product. Follow an end-to-end design process including research and discovery through prototyping, final implementation and tracking usage metrics.
• Collaborate with our UX researchers to conduct studies to deeply understand our users, their needs, motivations, and contexts.
• Incorporate insights and deep knowledge of our users to define and build a grounded and innovative experience vision alongside product management and engineering partners.
• Apply principles of humane and human-centered design across the product development cycle to design, evaluate, and iterate on product concepts from inception to execution.
• Collaborate with cross-functional teams including Product, Engineering, and Research to define scope, prioritize features, and deliver experiences that balance user needs and business goals.
• Communicate Effectively. Present and communicate research findings, prototypes, design directions and rationale to stakeholders such as peers, cross-functional partners, senior leaders, and external customers to build alignment and support.
• Contribute to product-level UX guidelines and best practices to ensure consistency and scalability across the Axon ecosystem.
• Educate teams on UX standards, accessibility, and best practices, advocating for user-centric solutions.
• Handle complex projects with medium levels of ambiguity, proactively seeking solutions and spearheading clarity.

What You Bring

• Bachelors degree and 2-5 years of experience in UX/Product Design, or an equivalent combination of education and experience.
• Problem Solver: Proactively identifies user angsts and uncovers opportunities for improvement, even outside assigned areas. Anticipates user challenges and designs solutions with measurable impact.
• Advanced proficiency in Figma and other design tools for wireframing and prototyping.
• Solid comprehension of user scenarios, industry trends, and product usability best practices.
• Impressive communication and presentation skills, with the ability to articulate design rationale and influence stakeholders.
• Comfort navigating medium levels of ambiguity and adapting to evolving project needs.
• Affinity for designing impactful, user-centered experiences in a dynamic, collaborative environment.
• Experience with interacting with customers and users to gather insights and feedback.
• You have a portfolio showing both design and research work available for review.
• Experience with in critical systems, complex collaborative work, law enforcement, and/or public safety is considered a big plus.

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

_Benefits listed herein may vary depending on the nature of your employment and the location where you work.

__The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 108,000 in the lowest geographic market and USD 172,800 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

_Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

_The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

__Some roles may also require legal eligibility to work in a firearms environment.

__Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

_We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.