At Qinshift and Avenga we are merging together to start a new era of technology that matter. Leveraging the power of innovations, we are on a journey to shape the future of work, and we are inviting you to co-create it with us.

This is the job

In the global lottery and gaming industry, we are actively seeking a professional to strengthen our team dedicated to delivering cutting-edge digital lottery solutions.

This is you

5+ years of experience as a UI/UX Designer, including at least 3 years focused on User Research.
Strong qualitative and quantitative research skills, including interviews, usability testing, workshops, persona development, and data analysis.
Proven track record of conducting end-to-end research processes — from planning and recruiting to analysis, synthesis, and presentation of insights.
Experience building user research processes for product lifecycle stages: discovery, concept validation, prototype testing.
Hands-on experience with remote user testing tools and methodologies.
Comfortable working in Agile cross-functional teams, closely collaborating with Product Designers, POs, and Developers.
Excellent communication and presentation skills — ability to translate research insights into clear recommendations for both designers and stakeholders.
English level: Upper-Intermediate or higher.

Nice-to-have skills:

Experience facilitating participatory design sessions and co-creation workshops.
Ability to confidently advocate for user needs and influence design decisions at both team and leadership levels.
Experience creating long-term frameworks for gathering and sharing user insights across teams.

This is your role

Plan, design, and conduct user research to uncover customer needs and identify pain points using a variety of methods.
Analyze and synthesize data into actionable insights that drive design and product decisions.
Establish a clear and repeatable user research process in collaboration with Design and Data teams.
Develop comprehensive research plans, recruit participants, conduct interviews, and facilitate usability tests.
Document and present research findings in a compelling way to stakeholders and design teams.
Partner with Product Designers to develop testable hypotheses, refine assumptions, and plan effective research activities.
Drive user-centered design advocacy across the product team and broader organization.
Facilitate workshops and knowledge-sharing sessions to foster customer empathy within teams.

What awaits you at Avenga x Qinshift?

We offer an attractive social and benefits package.
Everyone at Avenga is subject to professional growth via our mentorship program.
Our specialists get regular performance reviews and technical assessments to identify development plans.
The company provides extended training and certification opportunities.
We stay up to date with the industry by embarking on tech talks, webinars, conferences, and hackathons.
Avenga cares for its employees’ well-being by providing well-rounded health insurance coverage and fitness compensation programs.
Our employees’ families are no less important, as we offer maternity aid and financial support for a number of family reasons, including marriage and childbirth.
The company fosters a sense of professional belonging and an environment of togetherness: we achieve things together and celebrate our milestones.
W_e take pride in the diverse skills and character of our teams, welcoming everyone to apply and contribute to our collective strength_.