Senior Software Engineer - (AI Chatbot or agent developer)

What You'll Do

Overview

We are looking for a AI Software Engineer to help design our agentic systems and integrations. You will be hands-on and technical, contributing to multiple layers of the Agentic SDLC — from AI agent development to flow orchestration and observability. This is a fully remote role.

Main Responsibilities

What Your Responsibilities Will Be

AI & Agentic Development

• Develop LLM-based agents to automate and expand engineering workflows.
• Implement secure context management and reasoning mechanisms that allow agents to work with the Avalara ecosystem responsibly.
• Integrate LLM frameworks (OpenAI, Anthropic, Google ADK, LangChain, or CrewAI) with enterprise systems through MCP (Model Context Protocol) connectors.

System Integration & Engineering

• Maintain MCP servers.
• Contribute to the evolution of the Agentic Fabric by improving performance, interoperability, and observability - not exclusively but collaboratively.

Reliability & Observability

• Enhance fault tolerance, telemetry, and logging using OpenTelemetry and structured logging frameworks.
• Support troubleshooting, optimization, and production stability across the Agentic SDLC ecosystem.

Collaboration & Delivery

• Partner with architecture, infrastructure, and AI research teams in the US and India.
• Produce and maintain high-quality technical documentation and architectural diagrams.
• Communicate complex technical concepts in clear English across global teams.

Work Model

• Location: India (Remote)
• Team: Agentic SDLC Engineering (ASE) – part of Avalara's Architecture & AI Systems organization
• Reporting To: ASE Team Manager
• Engagement: Full-time employee

What You’ll Need To Be Successful

Qualifications

Required

• Bachelor's degree in computer science, Engineering, or equivalent.
• 3+ years of software engineering experience with Python as the main programming language.
• Experience in AI system development (LLM apps, agentic frameworks, or orchestration platforms).
• Knowledge of APIs, distributed systems, and cloud-native design (Docker, Kubernetes).
• Hands-on experience with CI/CD (GitLab preferred), OAuth2, and RESTful architectures.
• Experience communicating updates and resolutions to customers and other partners in English.
• Experience with LangChain, CrewAI, or Google ADK.
• Familiarity with MCP or A2A protocols, or similar agent communication models.
• Background in AI observability, including tracing and instrumentation.
• Knowledge of AWS (S3, RDS, Lambda, and ECS).

Avalara is an AI-first Company

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.
• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We’ll Take Care Of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.