The Design Operations Program Manager will help our Experience Design (XD) team within the Product Design and Manufacturing Solutions (PDMS) organization operate more effectively by managing programs to enhance team health, improve design efficiency and process, and increase design alignment across teams and with business partners.

Our ideal candidate will be a systems thinker who is an excellent communicator and collaborator. They should be equally skilled in both managing established programs, which require strong organization, communication, and task management skills, and in identifying opportunities for improvement, applying design thinking to create successful solutions. It’s a position that requires scalability, from strategic thinking to detailed tactical implementation.

A successful candidate should also be comfortable diving into complexity, navigating ambiguity and adapting to changing priorities. Sound judgement is essential – knowing what challenges to invest in and what challenges to deprioritize. Confidence and excellent relationship and networking skills are also critical as this role requires working across teams to connect dots and enhance collaboration and effectiveness.

Responsibilities

Own and/or manage DesignOps programs and initiatives, focused on ensuring team health, design efficiency, and design impact. This includes:
Ensuring program has clear goals, a sustainable operating model, and effective governance
Executing program tactics, from goal and scope setting to conclusion, within defined schedule, budget, and quality parameters. Identifying issues and driving them to resolution
Identifying connections to other programs, teams, and partners and engaging key stakeholders to align program goals for mutual success
Planning and facilitating meetings, creating key communications, and keeping team and program on track with commitments
Promote design-focused collaboration. Coach and support design teams in achievement of design adjacent tasks such as work prioritization, level-of-effort estimating, asset management, and knowledge sharing
Design and implement new ways of working that further DesignOps effectiveness and goals, using design thinking methods, and collaborating with team members and key stakeholders
Aid DesignOps scalability through designing, documenting, and sharing best practices and resources
Help champion the growth of DesignOps, working with other teams within Autodesk to align, share and support the growth of the discipline across the company

Minimum Qualifications

Bachelor’s degree, or equivalent experience
3+ years design program management experience within a software environment
Familiarity with user-centered design practices, UX tools and techniques, and software development methods, primarily Agile
Strong track record of managing and completing initiatives successfully
Experience working with and influencing cross-functional teams to align goals and efforts
Demonstrated strong writing, reporting, and documentation skills (examples may be required)
Strong verbal and presentation skills
Ability to travel as needed, likely 20% or less
Ability to work PST hours

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $81,000 and $118,800. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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