Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

ⓘ View potential timezone restrictions

This is a remote role and with a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand providing you have eligible working rights.

Your future team

ITSM is the fastest growing market within Atlassian, and we cater to a larger enterprise customer in their journey to serve their internal and external customer. We are in the critical path to help them resolve issues, support their customers and/or provide services to various vertical like IT, DevOps, HR, CSM etc;

We're hiring for Senior Principal Engineers to join our ITSM Engineering Organisation, which is spearheading some of Atlassian's most critical and exciting product lead growth for the company. You will report to the Head of Engineering and solve complex architectural challenges on a global scale. You will bring your expertise to lead multi-year projects that align with key company objectives and directly connect technical solutions to company goals. If you are looking for large scale and business critical challenge, this job has got that for you.

Inspire innovation by solving complex problems, proposing solutions, and influencing leadership to implement them, while advancing technical evolution and engineering culture across the org and beyond through collaboration, enhanced architectures, and the adoption of new technologies.

What You'll Do

Shape the forward-looking technical direction and long-term architecture for pillars in the ITSM Organisation
Collaborate with product, engineering, and design leaders to influence the broader department-level strategy.
Ensure that the technical strategy you build is aligned with the technical strategy of Atlassian products and platforms
Partner with principal engineers and architects from other teams and guide exploration of large-scale projects spanning multiple teams in ITSM and beyond.
Propel technical evolution while enhancing the engineering culture across the org and beyond, promoting cross-team collaboration and delivering measurable results.
Be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Atlassian.
Mentor, hire and develop other engineers.

Qualifications

Minimum of 15 years of hands-on experience in software/technology roles, in Enterprise Products & Solutions in the cloud.
Proficiency with cloud-native technologies, ideally AWS.
At least 6 years of experience architecting and implementing multiple features of a SaaS product at a high scale, performance and reliability of at least 4 nines.
Experience with building and delivering multi-tenant cloud-native SaaS software.
Strong understanding of distributed systems, modern cloud-native architectures, and distributed data management.
Experience communicating updates and resolutions to senior and executive level stakeholders and other partners to drive the mission forward.
Passion for maintaining high-quality standards in software development.
Success in articulating and pitching a technical vision to stakeholders.
Ability to balance short- and long-term objectives, focusing on both technical and business outcomes.

Our Perks & Benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh .