ServiceNow Developer

About Ascendion

Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

Build the coolest tech for the world’s leading brands

Solve complex problems – and learn new skills

Experience the power of transforming digital engineering for Fortune 500 clients

Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role

Collaborate with business stakeholders and product owner to define and document business & user requirements – through shadowing associates, interviews, working sessions, follow-ups. Use process mapping to inform. Translate business needs into detailed user stories and establish clear acceptance criteria. Support the grooming &

prioritization of user stories to ensure alignment with business goals & end-user needs.

Job Title: ServiceNow Developer

Key Responsibilities

• Hands-on development, and deployment experience with the Service-now platform
• Experience of implementing data loads, inbound and outbound API integrations, catalog items and workflows within ServiceNow
• Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset)
• Ability to write JavaScript code that are easy to read, follows standards with extensibility and write AngularJS widgets for the Service Portal
• Proficient in UI policies, UI action, workflow, business rule, client scrip
• Validated experience to train users and analyze new SNOW functionality requests.
• Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc )
• Awareness of ServiceNow service-management suite
• Exposure to fundamental SQL constructs and usage – DML / DQL
• SNOW administration experience
• Understanding of ITIL v3 processes

Required Skills & Experience

• Provide the client with ServiceNow development Best-Practices Advice and assist in their implementation
• Coding, testing, implementing, maintaining, and supporting changes in the application – Core system configuration
• Deliver ServiceNow development consulting services based on the Client’s ServiceNow release plan, including all modules implemented by the client
• Conduct Technical Analysis on the ServiceNow applications and modules
• Identify system deficiencies and improvisation opportunities and recommend solutions
• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
• Develop User Stories for ServiceNow releases and ServiceNow Design Documentation
• Develop Custom Code for ServiceNow application modules
• Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menus
• Code and configure interfaces between ServiceNow and other systems
• Create and update Documentation for ServiceNow code and configurations
• Work as part of an agile team developing, designing and implementing new application modules, workflows, and catalog requests
• Address problems of systems integration, compatibility, and multiple platforms
• Participate in ongoing production support and end user support

Location: Remote

Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$100,000 – 115,000 annually]/[$50-$55 per hour]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!