Strategic Analytics is a dynamic, growing team at Arch.  The team develops innovative predictive models and analytical tools to improve profitability and growth.  This position will support the ongoing support, maintenance, and deployment of predictive models and analytical tools of the Strategic Analytics team.  The position requires prior application support experience with technical experience in Python and SQL as well as deployment of code using GitHub actions. The role is for an individual who is open to exploring new monitoring tools in and for Azure, Databricks, and Snowflake as the team is dynamic and the technology needs and requirements are fluid and will evolve over time.

Responsibilities:

Support existing applications and workflows for incident resolution
Build support tools and expand capabilities to improve monitoring of predictive model applications and processes
Use SQL and Python to explore and understand underlying data issues and incident reoslutions, monitoring, performance, and best practices
Code deployment using GitHub
Develop libraries using Python
Document technical workflows and monitoring processes
Collaborate with project managers and other developers
Contribute and enforce evolving best standards and practices

Qualifications

Required Skills:

3+ years of application support experience
3+ years of experience with Python
3+ years of experience with SQL
3+ years of workflow and/or automation experience
Experience with Azure Databricks is a plus
Experience with Azure Data Factory is a plus
Experience with Azure Logic Apps is a plus
Ability to clearly communicate across multiple teams, and the ability to communicate and escalate major issues when appropriate
Primary function is incident resolution through guidance of playbooks and troubleshooting guides and code deployments. A secondary role is for enhancing monitoring capabilities to reduce the number of incidents.

Technical Skills: Required
Python
SQL
Workflow and Automation Experience
Application Development and Support Experience

Desired Skills:
Microsoft Excel
Excel VBA Scripting
QA Testing Experience