Lead Salesforce Solution Designer

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As the lead Salesforce solution designer on our Digital Customer Experience team, you'll develop and build scalable, efficient solutions that follow Progressive's standard methodologies and established architecture. As a technical leader, you'll collaborate closely with project managers, business systems analysts, and other developers to ensure solutions are delivered on time, within budget, and aligned with business goals. You'll also design and develop Salesforce Customer Relationship Management (CRM) applications, translating complex business requirements into actionable designs with detailed visual diagrams and thorough documentation.

This is a remote position for US-based work only.

Must-have qualifications

• Minimum of 9 years related work experience programming and supporting software applications.
• {OR} Completion of a technical training program and a minimum of 6 years related work experience programming and supporting software applications.
• {OR} Bachelor's degree or higher in an Information Technology related field of study and a minimum of 6 years related work experience programming and supporting software applications.

Preferred skills

• Deep expertise with Salesforce products and platform capabilities, including Service Cloud, Platform Cloud, Flows, Email-to-Case, Omni-Channel, Chat, LWCs, Apex, etc.
• Experience with AWS, C#, .NET, XML, REST, and API development.
• Knowledge of CI/CD tools like Gearset to support deployment pipelines.
• Familiarity with diagramming tools such as Lucidchart, Visio, or Miro for creating technical visuals.

Compensation

• $132,000 - $150,000/year
• Gainshare annual cash incentive payment up to 40% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/__.

#LI-Remote
#LI-CL1