Amazon Brand Manager

About Amerify

Amerify is a full-service growth agency for Amazon and TikTok Shop brands. We run our clients' accounts end to end: the ads, the listings, the creative, the catalog, and the reporting. Our brand management team is growing quickly, and we're building the team that leads it.

About the role

As a Brand Manager, you'll own a pod of 10–15+ client accounts. You're the senior liaison between each client and Amerify: the person each brand trusts, the person who knows where every account stands this week, and the person who makes sure the plan gets delivered.

You'll lead delivery of our core services: PPC, SEO, design, catalog, and troubleshooting. You'll set the strategy for each account, present it to clients, and delegate the work to our internal teams. You'll check every deliverable before it reaches a client and hold your accounts to Amerify standards.

You're directly responsible for growing client sales, keeping clients, and making sure processes run smoothly across your pod. In this role, you own the results and the relationships.

What you'll do

Own the client relationship

• Own your clients' accounts with a focus on adding value, keeping clients, and communicating well. Set the standard for how your pod manages accounts.
• Have written notes ready for every call. Calls should focus on sales and follow a set agenda: the past two weeks and the plan for the next two.
• Be the escalation point for your pod. Come back to upset clients with facts and corrective actions. Build buy-in early so you avoid having to repair relationships later.
• Be an expert communicator and facilitator. Communicate up to the Account Director and senior leadership, raise risks early, and take full ownership of your pod's accounts.

Set strategy and grow accounts

• Understand each brand from day one. Identify pain points, build a tailored growth plan for each account, and present the strategy to the client.
• Deliver promised milestones without the client having to follow up.
• Spot opportunities to expand services within existing accounts, such as new marketplaces, DSP, or creative refreshes, and bring them to leadership.

Run your pod

• Work with Amerify's internal teams to deliver PPC, SEO, design, and catalog work. Follow up on deadlines and report back to clients.
• Keep your boards neat and organized. Check every deliverable before it goes to a client.

How you'll be measured

• Client churn under 3% per pod per month, held for 6 consecutive months
• Sales growth across your client accounts
• Passing your scorecard and KPIs
• Every deliverable actioned and checked to Amerify standards
• Boards kept to no more than 65 tasks each
• 95% attendance, 40 hours per week, and staying actively reachable during working hours

What you bring

• 3+ years of experience managing Amazon Seller Central and/or Vendor Central accounts, ideally at an agency.
• Strong working knowledge of Amazon PPC, SEO, listing optimization, A+ content, and inventory planning.
• Strong analytical skills, with the ability to interpret data and turn it into clear client strategy.
• Ability to think strategically and creatively to develop advertising and growth strategies that match business objectives.
• Ability to adapt quickly to changing market dynamics, algorithm updates, and new trends.
• Excellent communication skills, with the ability to explain complex ideas to stakeholders at all levels.
• A collaborative attitude and the ability to work well in a team and across functions.

Why Amerify

• You'll own real accounts and real results from day one, not a slice of one.
• You'll work directly with leadership and help shape how our brand management practice runs.
• Room to grow into a senior or team lead role as the practice expands.
• Fully remote.