Senior Engineer

About Aloha

We’ve been featured on the INC 5000 for SIX consecutive years (2020-2025) and we're chasing #7!

At Aloha, we’re revolutionizing how healthcare practices engage with their patients using AI. Our platform transforms outdated workflows into seamless, personalized, and efficient experiences, freeing up providers to do what they do best: care for patients. Check out our products HERE

We're planning to keep the momentum going and are gearing up for our biggest growth spurt yet. Are you ready to join us? CLICK HERE to Meet our Team!

Why join Aloha?

• Weekly In-House Chiropractic Care
• 4 Company-Provided Lunches Weekly
• 2.5% base pay increase every six months
• Dog-friendly office
• Employer-paid Medical, Dental, and Vision Health Benefits
• Matching 401(k) up to 4%
• Flexible Vacation & Paid Time Off
• Short-term Disability and Life Insurance

Position Overview: We are seeking a highly experienced Senior Full Stack VoIP Software Engineer to join our dynamic team. Your primary responsibility will be integrating third-party APIs to build and enhance our soft phone application. The ideal candidate will possess exceptional technical skills, a deep understanding of VoIP technologies, and a passion for solving complex challenges.

Key Responsibilities:

• Develop, integrate, and maintain a robust VoIP soft phone application.
• Implement and optimize third-party APIs to enable seamless communication features.
• Design scalable, high-performance solutions for VoIP applications.
• Diagnose and troubleshoot issues related to call quality, connectivity, and system performance.
• Ensure security measures are in place for VoIP applications, including encryption and firewall configurations.
• Collaborate with team members to ensure high-quality deliverables and project success.
• Stay informed about emerging VoIP technologies and industry best practices.

Required Qualifications:

• Minimum of 10 years of experience in software engineering.
• Strong expertise in Typescript, Node.js, and PHP.
• Experience with networking protocols such as TCP/IP, DNS, DHCP, etc.
• Familiarity with VoIP protocols, including SIP, RTP, and H.323.
• Hands-on experience with routers, switches, PBX systems, and VoIP software like Asterisk or FreeSWITCH.
• Past experience working with WebRTC
• Proven ability to resolve technical issues related to VoIP system performance and call quality.
• Strong analytical skills and problem-solving abilities.

Preferred Qualifications:

• Experience with Electron for desktop application development.
• Proficiency in ReactJS for building advanced user interfaces.
• Knowledge of Unified Communications platforms, such as Cisco Unified Communications Manager or Microsoft Teams.
• Expertise in ensuring Quality of Service (QoS) for voice traffic.
• Familiarity with Agile development methodologies.