Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. _Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

_Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

The Technical Program Manager provides support for both strategic and operational activities across our technology and product teams and will be responsible for key deliverables aligning to the Software Development Lifecycle (SDLC).

Essential Duties & Responsibilities

Take ownership of, manage, and drive program execution, working and communicating with cross-functional development teams and stakeholders
Work with product management to understand the business case including scope, strategies, the problem(s) we are needing to solve, business requirements and the costs/benefits
Maintain program metrics, dashboards, and project statuses
Work with the program team (and its various project team leads) to determine MVPs, milestones, and project schedule
Drive the alignment for priorities and sequencing of work items against other work items within the program or other competing organizational priorities
Manage the critical path of the program by identifying risks, devising and following through mitigation plans to ensure that the program/project stays on track, or is brought back on track in the event of delays or blockers
Facilitate scrum events that serve as the connective tissue between Product and Technology groups, including scrum of scrums, pre-mortems, retros, etc.
Create and maintain program artifacts such as project plans, communication plans, team agreements, decision logs, RACI matrices, roadmaps, etc.
Ensure that teams are adhering to the SDLC processes in place, and collect feedback on process improvements. Support the implementation (or integration into the SDLC processes in place) of repeatable & predictable processes for initiation, tracking, governance, review and delivery of programs and projects
Work with onshore and offshore development teams
Other duties as assigned

Recommended Experience & Education

Minimum Years Of Experience

Typically requires a minimum of 5 years of related experience; or 3 years and an
advanced degree
Education Level Bachelor’s degree in Computer Science, Information Systems or related undergraduate degree or equivalent experience

Required

Knowledge, Skills, & Qualifications

5+ years of demonstrated success in Technical Program Management with large, complex, software design, development, deployment and support initiatives
Responsible self-starter with a sense of urgency balanced by attention to detail
Outstanding organizational skills and the ability to balance competing priorities.
Strong communication skills to articulate technical matters to a broader, diverse audience, written and verbal
Demonstrated problem solving and critical thinking skills
Ability to leverage program management competencies to achieve desired outcomes and create process efficiencies
Ability to create focused ideas and practices within an evolving work structure
Ability to understand and decipher complex technical information and simplify it to illustrate the relevant concepts, processes or data
Ability to analyze patterns of information and generate valuable insights
Experience of maintaining program management metrics and effectively using in program management delivery
Solid experience in building schedules, gathering requirements, and maintaining program delivery and project plans
Working knowledge or experience in implementing technical policies, process documents or workflows
Fluent in Waterfall and Agile (SCRUM, XP, Lean & Kanban, etc.) methodologies
Fluent in various project management tools (e.g., Smartsheets, etc), work management tools

Preferred

PMP or similar Program or Project Management Certification
Working knowledge of technology products and concepts:

○ Atlassian Jira and Confluence, Gitlab

○ Product Development Lifecycle (PDLC) and SDLC

○ AWS stack and associated common tooling choices

Proficiency in programming language concepts and general industry advancements languages

and platforms

Physical Demands

Ability to lift a minimum of 5 pounds to a maximum of 10 pounds unassisted
Ability to stand, sit, stoop, walk, stretch, reach, and use full range of body motions
Manual dexterity as required for specific equipment

The salary range for this position is: $132,000 - $198,000

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

J.D. Power 2024 Mobile App Platform Certification Program__SM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.