DevOps Program Manager - SaaS Automation Platform

Company Description

AIO Logic is a SaaS automation company transforming complex loan management, asset-based lending, and structured finance operations. Our platform delivers advanced automation, data intelligence, and modular, configurable workflows that replace fragmented, manual processes.

Role Description

This is a full-time remote role for a DevOps Program Manager - SaaS Automation Platform. We are seeking a Senior DevOps Program Manager to oversee the operational management of our DevOps function and CI/CD lifecycle. This is not a pure engineering role—it is a leadership and coordination role that ensures our infrastructure, release processes, and deployment pipelines are reliable, efficient, and aligned with business priorities. The ideal candidate is both process-driven and technically fluent, capable of managing programs, enforcing best practices, and collaborating across teams to ensure excellence in delivery.

Key Responsibilities

• Own the DevOps program, including CI/CD pipeline governance, release management, and operational standards.
• Develop and enforce processes, protocols, and metrics for infrastructure, deployments, monitoring, and compliance.
• Coordinate across engineering, QA, product, and client success to ensure predictable, high-quality releases.
• Manage vendor relationships, tooling strategy, and the roadmap for infrastructure and DevOps operations.
• Lead regular release readiness reviews, post-mortems, and continuous improvement cycles.
• Track and report on key operational metrics (uptime, release success rates, deployment velocity, incident response times).
• Ensure compliance with SOC 2, GDPR, and financial data governance requirements through operational protocols.
• Mentor and guide DevOps engineers on process discipline, documentation, and program management best practices.

Qualifications

• Experience: 8+ years in DevOps, Release Management, or Program Management, with at least 3+ years in a leadership/operational management role.
• Technical Fluency: Understanding of CI/CD pipelines, cloud infrastructure (AWS/Azure/GCP), and container orchestration (Docker/Kubernetes), with the ability to engage meaningfully with engineers.
• Program Management Expertise: Skilled in creating governance frameworks, defining KPIs, and managing cross-functional initiatives.
• Process-Driven: Proven ability to design and implement structured processes for repeatable, reliable operations.
• Compliance: Familiarity with SOC 2, GDPR, and enterprise-grade security/compliance frameworks.
• Soft Skills: Strong organizational skills, executive-level communication, and the ability to align diverse stakeholders.
• Education: Bachelor's degree preferred
• Ability to work independently in a remote setting