We are looking for a Salesforce Marketing Cloud Consultant to join a long-term healthcare project in the U.S. This is a Greenfield Salesforce implementation (Sales Cloud, Service Cloud, Revenue Cloud, Marketing Cloud) aimed at modernizing business processes and strengthening collaboration with B2B partners and resellers.
Requirements:
- 6+ years of experience with Salesforce Marketing Cloud
- Strong understanding of digital marketing KPIs (email marketing, PPC, conversion metrics)
- Hands-on expertise with Email Studio, Mobile Studio, Automation Studio, Journey Builder
- Experience in Salesforce Marketing Cloud implementation, configuration, integrations (Marketing Cloud Connect), and data migration
- Salesforce certifications (active or willingness to obtain)
- Familiarity with Agile methodologies (Scrum, Jira)
- Strong communication skills in English, comfortable in multicultural teams
- Knowledge of the Salesforce ecosystem (Sales, Service, Revenue, Communities, AppExchange)
Responsibilities:
- Participate in client workshops and requirements gathering
- Design and implement solutions based on Salesforce Marketing Cloud
- Configure campaigns, automations, and integrations
- Perform impact analysis for scope changes and update documentation
- Contribute to testing and user training
- Advise clients on solution improvements and Salesforce roadmap options
What We Offer:
- Participation in a large-scale Greenfield project with a U.S. healthcare client
- Collaboration with an experienced international Salesforce team (90+ professionals)
- Access to corporate learning: SoftServe University, Udemy Business (11,300+ courses)
- Opportunities to build your personal brand (internal and external events)
- Remote format, B2B contract
- Work in the EET time zone with partial overlap with U.S. hours
- Open to candidates based in Ukraine, Bulgaria, Romania, and Poland