On behalf of our public sector client, Affinity is looking for a UX Designer to be responsible for ensuring user-centered design solutions that align with business goals and enhance the overall user experience. This includes conducting user research, creating personas, mapping user journeys, wireframing, prototyping, and usability testing. The UX Designer will also facilitate design thinking workshops to foster collaboration, uncover user needs, and drive innovative problem-solving across cross-functional teams.

Responsibilities:

• Design and Prototype User-Centered Solutions

o Create wireframes, mockups, and interactive prototypes for insurance-related digital products such as customer and partner portals, broker management systems, and issuer tools ensuring accessibility and ease of use.

• Facilitate Design Thinking Workshops

o Lead collaborative sessions with stakeholders to explore complex insurance challenges, generate ideas, and co-create innovative, user-focused solutions.

• Map and Optimize User Journeys

o Develop detailed user flows and service blueprints to identify friction points and opportunities for improving the end-to-end insurance experience.

• Collaborate Across Cross-Functional Teams

o Work closely with product managers, developers, business analysts, and compliance teams to ensure UX designs align with business goals, technical feasibility, and regulatory requirements.

• Advocate for UX Best Practices and Standards

o Promote a user-first mindset across the organization by sharing insights, mentoring team members, and contributing to the development of product guidelines and design systems.

• Contribute to the Maturity of SGI’s Experience Design Practice

o Help evolve SGI’s experience design organization by shaping design processes, fostering a culture of continuous learning, mentoring designers, and supporting the integration of UX into digital initiatives.

Qualifications:

• Human-centered design, interaction design, or visual design certification/education

• Related experience with user interface design, product delivery, and design workshop facilitation

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12212