Software Engineer-Twilio

Role: Twilio Developer

Experience: 5+ years

Location: Bangalore/Mysore/Coimbatore (Remote)

The ideal candidate will be well-versed in using Twilio's APIs and products to build and maintain scalable messaging, voice, and video applications.

Responsibilities:

• Design, develop, and deploy scalable communication solutions using Twilio’s APIs and services (SMS, Voice, Video, and more).
• Integrate Twilio services with existing systems and platforms to enhance customer interaction capabilities.
• Build and maintain communication workflows, including IVR systems, automated messaging, and notifications.
• Write clean, maintainable, and efficient code using languages like Node.js, Python, or PHP.
• Troubleshoot and resolve issues related to Twilio APIs, ensuring seamless communication between services.
• Collaborate with cross-functional teams to understand requirements and translate them into technical solutions.
• Stay up to date with the latest Twilio features and best practices, implementing them to improve our offerings.
• Optimize the performance and scalability of communication systems, ensuring reliability during high-demand periods.
• Document solutions and processes for internal teams and clients.

Requirements:

• Proven experience as a developer, with a strong background in using Twilio APIs (SMS, Voice, Video, Flex, etc.).
• Experience with Twilio Flex (Contact Center as a Service).
• Solid understanding of RESTful APIs and web services.
• Proficiency in programming languages such as JavaScript (Node.js), Python, Ruby, or PHP.
• Experience with serverless architectures (e.g., AWS Lambda, Google Cloud Functions) and cloud-based development.
• Strong experience with web technologies, including HTML, CSS, and JavaScript frameworks.
• Familiarity with databases like MySQL, PostgreSQL, or MongoDB.
• Understanding of telephony protocols such as SIP and WebRTC is a plus.
• Ability to work independently and as part of a team in an agile development environment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.