We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.

With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.

Key Responsibilities:

Deploy, configure, maintain, and support ICT infrastructure including:
Firewalls, Networks, Windows / Linux (RHEL / Ubuntu / CentOS) Servers, Virtualization (VMware/Hyper-V), Storage, Backup Solutions
Cloud Platforms: Microsoft Azure, AWS
Perform firmware upgrades, patching, and power maintenance across customer infrastructure.
Deliver end-to-end infrastructure services including requirements gathering, solutioning, implementation, and post-deployment support.
Lead or participate in infrastructure projects (e.g., upgrades, migrations, new environment setup), including UAT and go-live support.
Provide support and implementation for both on-premises and cloud-based infrastructure.
Ensure infrastructure performance, availability, and service levels through proactive monitoring and SLA adherence.
Maintain accurate and timely updates of incidents using the incident management tool.
Manage IT asset inventory and software license compliance.
Participate in and support DR/BCP testing and other IT governance activities.
Deliver excellent customer service to both internal and external stakeholders.
Provide basic IT training and awareness to end users when needed.
Permanent night shift schedule

Requirements:

Diploma or Bachelor’s Degree in Computer Science, Information Systems, or a related field.
Minimum 5 years of hands-on experience in IT infrastructure support, preferably in a System Integrator / IT services environment.
Proven experience in:
Windows Server administration (2012 to 2025)
Virtualization technologies: VMware, Hyper-V
Microsoft Azure / AWS services
Network and firewall configuration
Storage and backup solution management
Strong understanding of server and network fundamentals
Excellent time management skills with ability to multitask and prioritize independently.
Strong communication and project coordination skills, both verbal and written.
Customer-focused mindset with attention to detail and follow-through.
Comfortable working independently and as part of a team.