"As a Product Manager at Absorb, you have a great opportunity to really own and build your area of Product. We work hard to deliver high quality, high value, user-focused features to our clients in an iterative fashion. You also have the opportunity to work with a lot of bright minds and this makes the day-to-day highly engaging. When you work at Absorb you definitely feel like you're part an overall team working towards the same goals, and I would say our culture is supportive, collaborative, and most importantly, fun" - Pamela, PM, Calgary

About the role:

We are seeking a highly motivated and experienced Staff Product Manager to lead the development and management of our AI & ML product portfolio, reporting to our EVP of Product. The ideal candidate will have a deep understanding of AI technologies, exceptional leadership, and communication skills, and a proven track record of successfully bringing AI & ML products from concept to market.

What you’ll Do:

Product Vision, and Strategy:

Develop a clear and compelling product vision that aligns with company goals and inspires the product organization.
Craft and execute a strategy for AI & ML products, that focuses on delivering meaningful value to customers.
Prioritize features, data infrastructure, and maintenance efforts based on customer feedback, business objectives, and technical feasibility.
Communicate an AI/ ML product roadmap to internal and external stakeholders, maintain and measure the success of this roadmap.

Product Research and Customer Discovery:

Conduct market research and competitive analysis to inform product decisions and strategies.
Engage with current and prospective customers to identify product opportunities and gaps.
Partner with customer success and sales teams to understand the customer needs and build customer relationships.
Stay updated on industry trends, emerging technologies, and regulatory changes affecting AI and ML.

Cross-Functional Project Management:

Lead 2 AI & ML development teams through the end-to-end product development process, from ideation to launch.
Advocate for voice of the customer in all phases of the product development process.
Work closely with software developers, data science, machine learning, product designers, marketing, and sales teams to ensure successful product development and launch.
Develop and communicate product briefs, technical requirements, and data modeling expectations to cross functional development teams.
Implement and manage metrics to measure product success and drive continuous improvement.
Other Ad-hoc duties as required.

What you'll bring:

5+ years of product management experience in B2B SaaS.
At least 2 years in product management experience focusing on AI and/or ML products.
Exceptional analytical and problem-solving skills, with a data-driven mindset.
Strong understanding of AI & ML technologies, including but not limited to natural language processing, machine learning algorithms, and Large Language Models (LLMs).
Comfortable navigating ambiguity and balancing competing priorities.
Strong communication and relationship-building skills, with the ability to collaborate effectively across multiple teams and with stakeholders.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements
Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
New Hire Equipment Allowance and monthly Flex Allowance to support your success
Endless opportunity for career growth and internal mobility
Employee driven DE&I programs

Who are we?

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do
We’re united, and we grow through our commitment to elevating continual learning!

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com