Software Engineer II - Site Reliability

About The Role

We're looking for a Software Backend Engineer with strong DevOps expertise to support our team managing restricted government cloud environments for federal customers. This role involves both building scalable infrastructure and supporting distributed systems, with a focus on reliability, performance, and compliance.

As a Software Backend and DevOps Engineer, you'll troubleshoot production issues, enhance infrastructure, and ensure a smooth, secure experience for federal users. You’ll also collaborate with cross-functional teams to drive continuous improvements in deployment, monitoring, and system design.

The ideal candidate:

• Brings a combination of technical depth and problem-solving skills
• Navigates ambiguity and works effectively in complex, distributed systems
• Collaborates across teams and escalates issues when needed to maintain progress
• Identifies and addresses inefficiencies in workflows and operations
• Contributes to clarity, accountability, and process improvement

Key Responsibilities

• Automate and build tools to eliminate repetitive operational tasks and reduce toil
• Maintain and scale reliable software applications using DevOps best practices
• Build and enhance CI/CD pipelines for automated testing, builds, and deployments
• Optimize and maintain Kubernetes-based orchestration systems for performance and reliability
• Troubleshoot complex production issues across application, infrastructure, and distributed system layers
• Participate in on-call rotations and support incident response
• Collaborate with stakeholders and product teams on infrastructure and deployment requirements
• Ensure compliance with government cloud standards across applications and infrastructure

Must-Have Qualifications

• Proven ability to maintain 99.99% uptime in production environments
• 6+ years of overall experience, including 3+ years in software development and 2+ years in DevOps practices.
• 2+ years of experience with Kubernetes, Terraform, Python or Go, and AWS
• 2+ years of experience working with distributed systems
• Experience in fast-paced or startup-like environments
• Strong collaboration and communication skills across cross-functional teams and divisions
• Ability to ramp up quickly and contribute in complex, large-scale environments
• Demonstrated leadership in incident management and operational reliability

Nice-to-Have Qualifications

• Experience with FedRAMP compliance and government security requirements
• Track record of implementing secure CI/CD pipelines in restricted or regulated environments
• Familiarity with Redis, Kafka/PubSub, and relational databases