Senior Manager, Marketing & Event Operation

Company Description

38 North Connections is a company with over 15 years of experience in the Travel Industry, specializing in connecting and building strong relationships between organizations and their meeting partners for successful meetings. At no cost, 38 North Connections assists with site selection, provides information on dates and locations, helps with site inspections, negotiates contracts for cost savings, resolves problems, and evaluates events before and after. The company aims to save clients time and money, allowing them to focus on other job responsibilities.

Role Overview:

We are hiring a Senior Manager, Marketing & Event Operation to lead our marketing, content creation, and digital presence—while supporting event strategy through Cvent RFP development. This individual will drive visibility across Instagram, LinkedIn, and our client-facing content, while collaborating on events, RFPs, and presentations. The ideal candidate is self-driven, brand-savvy, and able to work independently in a fast-paced, deadline-driven environment.

Role Description

This is a full-time remote independent contract role for a Senior Manager, Marketing & Event Operation at 38 North Connections.

Key Responsibilities:

§ Build and manage Cvent, Resiada, Passkey RFPs for hotel sourcing and room block management

§ Lead Instagram, LinkedIn, and website content to align with our brand and events

§ Design and deliver client-facing decks, visuals, and documents using Canva or similar tools

§ Develop and manage Social Media content

§ Monitor trends in digital content, event marketing, and hospitality to drive engagement

§ Create Event Calendar for Client Distribution, Site Agenda, etc.

§ Build and manage Cvent RFPs for venue sourcing and client events

§ Lead event technology systems: Passkey, Resiada, and related tools

§ Provide executive-level support, including calendar management and internal communications

§ Contract management

§ Admin related Tasks

§ Scheduling team/vendor/client calls

§ Manage invoicing, vendor follow-ups, and budget tracking

§ Track internal timelines, deliverables, and status across client projects

§ Serve as a problem-solver and systems owner who improves backend workflows

§ Liaise with hotel partners, DMCs, and cross-functional teams globally to manage Cvent Contacts, Site Agenda, etc.

Requirements:

•   6+ years in event operations, project coordination, or executive support

•  Hands-on experience with Cvent RFP and sourcing tools—or similar event tech platforms—is required, or demonstrated ability to learn them quickly.

•   Strong experience with Passkey, Resiada, or similar tools is a major plus

•   Tech-savvy: Google Suite, Excel, cloud-based systems, basic automation tools

•   Organized, self-managed, and comfortable working independently

•   Strong written and verbal English communication

Qualifications

·     6+ years of experience in digital marketing, content strategy, or social media management

·     Hands-on experience building RFPs in Cvent or ability to learn quickly

·     Deep knowledge of Instagram, LinkedIn, and modern social content best practices

·     Proficiency in Canva, Buffer, Later, or equivalent content creation/scheduling tools

·     Excellent writing skills and brand storytelling instincts

·     Tech-savvy and independent, with experience in Google Suite, cloud platforms, and light automation

·     Strong organizational and project management capabilities

Industry

• Hospitality

Employment Type

Full-time Independent Contractor